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BBB Accredited Business since 03/20/2009
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Plumbing 911 is a professional family owned and operated business, providing plumbing, drain and flood restoration services. We deliver prompt, same-day services for residential and commercial properties. Licensed, WRT Certified, Insured & bonded.
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A BBB Accredited Business since 03/20/2009
BBB has determined that Plumbing 911, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Plumbing 911, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Problems with Product / Service||9|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on Plumbing 911, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Ohio Department of Commerce / Division of Industrial Compliance
BBB records show a license number of PL 36619 for this company, issued by Ohio Department of Commerce / Division of Industrial Compliance. Their web address is http://www.com.ohio.gov/dico.Type: State Construction Lic.
Type of Entity
Incorporated: November 2008, OH
Contact InformationPrincipal: Mr. Keith Miller (President)Customer Contact: Ms. Karen Miller (Co-Owner)
Plumbers, Fire & Flood Emergency Service, Plumbing Drains & Sewer Cleaning
Products & Services
Sewer and Drain Cleaning, High-Pressure Drain Jetting, Video Drain Inspections, Sewer, Water and Gas Line Repairs & Replacements, Faucets & Sinks, Water Heaters, Sump Pumps, Frozen Line Issues, Garbage Disposals, Flood Restoration and Clean Up.
Hours of OperationMon: 07:00 AM to 07:00 AMTue: 07:00 AM to 07:00 AMWed: 07:00 AM to 07:00 AMThu: 07:00 AM to 07:00 AMFri: 07:00 AM to 07:00 AMSat: 07:00 AM to 07:00 AMSun: 07:00 AM to 07:00 AM
Refund and Exchange Policy
There is no refunds on service based transactions. Our company offers warranties on both products and services following agreed upon contracted terms.
Servicing all Stark, Summit, Portage, Medina, Cuyahoga, Lake, Geauga Counties and Surrounding Communities
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview