Customer ReviewsforExodus Moving and Storage, Inc.
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Clyde C
5 stars12/08/2023
The people that helped us move a heavy and awkward piece were great They were professional and on time. The movers names were, ***********, *****, ****** and *******. I highly recommend this company.Review from Autumn G
5 stars12/08/2023
*****, ********, and ********* did a beautiful job. They were professional, proficient, friendly, careful with my things, and acquiesced to any request I had pertaining to my belongings. I was comfortable with them taking charge over the situation which is rare gift under the normal stresses of moving. I, without a doubt, would highly recommend this company, and would most definitely use them again. Good job, guys! Thank you.Review from Carrie H
5 stars09/19/2023
Three polite young men--******, **** and Benji--moved us from *************** to *******; they were on time, worked hard and were pleasant to have around. They protected our floors in both homes as well as wrapped our furniture well. We were very happy with Exodus.****************Exodus Moving and Storage, Inc. Response
09/20/2023
We couldn't agree more about ******, ****, and ***** they truly are dedicated professionals who take pride in providing exceptional service. We're delighted to hear that they met your expectations with their politeness and expertise. At Exodus Moving and Storage, we always aim to deliver top-quality service to our valued customers, and your kind words reinforce our commitment to excellence. You can rest assured that we'll continue to maintain the same level of dedication and reliability for all your future moving needs.If you ever require our services again or have any questions in the future, please don't hesitate to reach out. We're here to make your moving experience as smooth and stress-free as possible.Thank you once again for choosing Exodus Moving and Storage.Review from Jim H
5 stars06/26/2023
Had a great experience with our 4-man crew (***********, ***********, **** and ***). They were on time, walked through the house with me, got right to work, and were clean, thorough, courteous and extremely hard working. Packing and unpacking both went smoothly. They even helped with the little extras like helping with some additional boxes. Couldnt be happier. Would recommend Exodus to anyone, at least this crew.Review from Kathy C
3 stars04/25/2023
The people were all very nice. they went to wrong address, went somewhere in Cheyenne which put them a couple hours behind,. So when they finally arrived at the correct address they threw most my belongings in the garage. The boxes were packed so heavy a lot had to be unloaded from garage. My white Utility ladder is nowhere to be found. Dresser drawer was broken, ******** China some pieces were broken, ******* china some pieces broken, Crystal glasses some broken. Found my ******** toothbrush attachments under toilet plunger. Hand saws were thrown in box with yard tools blade up which made for some nice cuts on the hands. The cords are all everywhere have no idea what goes to what should have been kept with what they went with. Roll top desk was not put back together and Tread mill just left in middle of the room these two items are very heavy and I am a woman 70 years old. The move started out pretty smooth but really went south when they got 2 hours behind. I have unloaded all the boxes and checked them again some small items nowhere to be found. Istead of packing tools in garage system that went with other house they took parts of the system which I will unload and mail back to the man who purchased my home in Colorado. Overall for the large amount I paid the service could have been a whole lot better. Disappointed to say the least!Review from Jerome C
1 star10/31/2022
Moved from Colorado to Ohio. Many items crushed, broken, scuffed in packing process which compressed items into the van to minimize space to allow for 1 or more additional customer loads. The load inventory sheets given to us were unreadable and useless for making claims. Paid full rate on the insurance but that too was useless. Items that they packed were primarily the ones that were damaged not the ones that we packed ourselves. Some lost items but could not officially verify and make claims because of the unreadable inventory sheet. The only point of value was meeting the schedules. My recommendation is if you use these folks, pack it all yourself in the most robust way possible and make your own inventory list. Even then I absolutely do not recommend this company.Exodus Moving and Storage, Inc. Response
11/03/2022
Hello Jerome, We are very sorry to hear about the issues you had in filing a claim. We had not heard back from you since August. We have just reached out via phone and email to you and we will look forward to hearing back from you to resolve your concerns quickly. Thank you, Jerome.Review from Anthony M
5 stars09/27/2022
We recently used Exodus Moving and Storage for our move from Colorado to New York. Everything went as planned. All were excellent - the estimator, the coordinators and both the team that loaded the moving truck and those that delivered our personal belongings. I highly recommend Exodus. They ensured we knew all aspects in preparation for the move, worked with us to find the best date for our needs, and handled our property in the most respectful manner. They were all wonderful and made this part of a long trip enjoyable. Thank youExodus Moving and Storage, Inc. Response
09/29/2022
Thank you for letting us help you! We appreciate your constant communication with us and it was truly a pleasure for the opportunity. I hope that all is well and that you are settling into your new home alright. Moving from Colorado to New York is not an easy trip and quite a big change. We are so glad we were able to provide this professional service for you and make that long process turn into a pleasurable experience. As always, thank you!Review from Barbara W
5 stars11/08/2021
We have used Exodus for two moves in the Denver Metro area. Both moves used a team of 4 guys and 2 trucks. We have found dealing with Exodus to be about as painless as moving can be. The team before the move and the team during the move were both top notch. This latest move, we moved into a condo where the moving team was forced to deal with using an elevator and sharing it with the other building residents. They were patient and respectful to all of our new neighbors. NOTHING was broken or damaged. I will continue to use and recommend Exodus to others.Review from Marilyn L
5 stars09/29/2021
Best movers! Excellent, professional, careful, congenial, efficient, and organized. The movers made the experience at both the packing end and unloading a joyful experience. From the first phone call to the last box off the truck, the staff was welcoming and understanding of the stress of moving. Thank you very much.Exodus Moving and Storage, Inc. Response
10/02/2021
Thank you for letting us help you. We sincerely appreciate you for sharing your experience and wish you continued joy.
Customer Review Rating
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