85 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jackie A
1 star09/01/2024
I think Madwire is a scam. Hired this company for marketing, really they just robbed me. The salesperson made many promises, of which none we achieved. They were supposed to help me update my website charged me for it but never did. I asked them multiple times about sending out email marketing they said they would and never did. I paid them to ********* my logo it looked like a horrible cut and paste job. when told it was horrible they gave me the run around and told me they couldn't see what I was talking about. They are a horrible company ripping people off.Madwire Response
09/03/2024
Hi, ******. Thank you for your feedback. I cannot find your account under your name. Can you please provide the business name or account number so I can help resolve these issues? Thank you!Review from Eric B
1 star08/22/2024
Same as everyone else on here, got completely ripped off for thousands and left with nothing to show. Type in the search engine "class action lawsuit madwire" to collect what is owed to you from these A---Holes. Watch them brainlessly leave the same reply below about how they cant find my info, morons...Madwire Response
09/03/2024
Hi, ****. Thank you for your feedback. Please call our office during business hours so we can help resolve these issues - *************. Thank you.Review from Frank F
1 star02/17/2024
Hired this company for startup marketing, really they just robbed me. The salesperson made many promises, of which none we achieved. When I asked to speak to the sales person or a manager I got the run around. I have to believe there are better options out there. Paid them many thousands of dollars and got absolutely nothing in return. For us working with this company was a complete waste of time and money.Madwire Response
02/19/2024
Hi, *****. We are having a hard time finding your account. Please call our main line during business hours so we can connect you with someone who can help resolve these issues. Here is the number: *************. Thank you!Review from Amanda W
5 stars01/27/2024
I have to say working with ***** was an absolute blessing. He took my website and really vamped it up and made something beautiful out of it. It was already in existence but wasnt top notch. I developed MS while working on establishing my ecommerce presence and I have to say the first thing ***** would always ask was, And how are you feeling/doing today, whats been the *** the downs? I cant tell you how important that was for me to get through that difficult time. He was just a stability that was there every week, trying to ***cale my business while caring about my health struggles as well. He came up with blogs that were incredibly professional and backlinked those articles as well. I cant say we achieved our marketing goals as far as internet presence but that takes time in such a competitive market. If you like to see my website they developed visit: www.rasttalocs.com for an example of what they can do.Madwire Response
01/29/2024
Thank you for taking the time to leave a review, ******! We are so glad to hear that you have enjoyed working with *****. We look forward to continuing to work with you and hope that you're doing well.Review from Corrie G
5 stars01/25/2024
********************* has led the Marketing team for our new business and has done wonders for us. He is easy to reach, quick to respond to changes and corrections and not only comes to every meeting ready, he prepares great ideas and concepts. What a refreshing way to partner in business. As new business owners, there are so many moving parts and much of it is unpredictable, it is a huge peace knowing we have a team that is thinking of the things we dont have the time to think about right now. Thank you ****** for loving and representing our brand as if it were your own!! You rock!!!****** & *********************** Owners *************************************** ******, **Madwire Response
01/26/2024
Thank you so much for your review! We are so glad to hear that you have had such a great experience working with ****** and our team. We look forward to our continued partnership!Review from Vincent S
1 star11/21/2023
It all true according to my experience! All of the reviews that I have read lead me to believe that they are all legit. My experience is very similar to all the rest of the these. I hired them in February of 2023 and thats when it all starting rolling down hill. First of all it took 3 months for them to even get my website made and up and running. They were also supposed to design my new logo (which they did eventually) but took longer to do than getting my website up.They did nothing to improve my ****** page and organic standing but they did take my money and ran paid ads with mediocre results. I ended up with 2 different marketing managers and 2 different website content managers which I never heard from. The content I asked to be placed on the website was not done so. To be honest it is hard to say if anyone is in charge at this place. I asked several times to speak with management/supervision and all I ever received was an email back from my "marketing manager" telling me that they are on track and that they have been doing everything that they are required to do and this was sent in a very defensive tone.All in all I spent about $10,000 with them and I am not any better off than when I started with them. As a matter of speaking, I am worse off. Do yourself a favor and DO NOT use Marketing360/Madwire for any marketing purposes.On a side note, this company does not have any ****** page and you actually have to look to see reviews, this is so they can try and control what people say.Review from Jude N
1 star10/27/2023
Madwire and Marketing 360- A nightmare SEO company- Professional Scammers My Success manager was the biggest straight-faced liar in the world.Despite various emails, they refused to restore our ******** administrative access to us. We have to create a new account and start from scratch. ******** did not help us because they are the administrative manager.Be very careful when dealing with this company.Review from Luis B
1 star10/27/2023
This is a terrible company and thy mislead people to obtain financial information. I tried to resolve issues with this business and unfortunately I was not able to come to an agreement.Review from Jason C
5 stars08/31/2023
We've been working with Madwire now for about 6 months. We're extremely happy and enjoy working with ****** and his team. We realize things don't happen overnight and it took some time to build our website and now that it's done we've been seeing an increase in calls. The social media and SEO work that we've been doing together has been a real learning ****** for us and we appreciate their patience in explaining the process to us. After every weekly meeting we have there's always a follow up email that documents everything we covered and lists all the things that need to get done. There's accountability on both sides and thats what we love. We also love the sincerity and genuine concern they have about growing our business. It's our livelihood and they get it. All in all, we are pleased and will happily continue working with Madwire and in particular, ******.Review from Kristi H
1 star08/19/2023
I used them for marketing leads to my ********* services business. They took almost $7500. from me and I got nothing. They don't answer the phone they don't call back and they don't know what they are doing! They are a scam and should be held accountable! Make promises they cannot keep!Madwire Response
08/22/2023
Hello, ******. Thank you for reaching out. Please call our office during business hours so we can help. Here is the number: *************
Customer Review Rating
Average of 85 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.