This Business Is Not BBB Accredited

Ajax Pool & Spa Inc

Ajax Pool & Spa Inc

(970) 279-5253

Ajax Pool & Spa Inc

25 years in business
155 Southside Drive
Basalt, CO 81621
BBB File Opened: 04/21/2005
Business Started: 01/01/1993
Business Started Locally: 01/01/1993
Business Incorporated: 01/01/1996 in CO
Type of Entity
Business Management
  • Ms. Juliet Phelps, CEO
  • Ms. Lauri Anderson, Store Manager
  • Ms. Jacuzzi Julie, Sales Manager
  • Mr. Patrick Phelps, Service Manager
Business Category
  • Hot Tub Dealers
  • Outdoor Kitchens
  • Patios and Decks
  • Patio Design
  • Patio Contractor
  • Patio Enclosures
  • Pool Contractors
  • Pool Cover Service
  • Pool Supplies
  • Above Ground Pools

Products & Services
We are the Service and Repair Company that services Pitkin & Garfield County. We also repair pools and commercial accounts throughout Western Colorado, fully stocked parts for Pentair, Starite, VGB fittings, chemicals, spa covers, cleaning services
Service Area
Western Colorado
Methods of Payment
  • Cash, check, and all credit cards.
Refund & Exchange Policy: 
Yes, if you bought something from us you can return it within 30 days. Unless it's used or broken or unsellable.


Advertising Review

On September 28 and October 16, 2017, BBB requested that the business discontinue advertising that they are a BBB Accredited Business on their website, where they make the statement, "BBB Accredited." This company is not a BBB Accredited Business.

The business did not respond to our requests.


Spas & Hot Tubs Dealers, Spa & Hot Tub Repairs, Spa & Hot Tub Supplies, Patio Furniture, Backyard Accessories, Firegear, Fire Pits, Fire Tables, Hearths, Outdoor Kitchens, Outdoor Rooms, Firemagic, Jacuzzi Spas, Custom Design, Custom Building, Pools!

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Ajax Pool & Spa Inc include:

  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Ajax Pool & Spa Inc

This Business Is Not BBB Accredited

Ajax Pool & Spa Inc

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