Business ProfileforFirst Point Construction

At first they were responsive and then everything fell apart. I chose them because I met ***** at ********** and talked about Behr paint. Their estimate was high but we went with them. At first they set appointments that we didnt agree to and they didnt show. Then people showed up out of the blue to do different jobs like cutting back the trees. They bought ******* ******** paint (inferior paint due to consumer reports) and we asked them to switch to Behr. They got Behr samples but they used the overpriced ******* ******** to paint and didnt tell us and then fought us about that decision. They sent a crew that didnt speak english and it was a problem when they asked us to open the garage doors as we didnt understand what they were asking for. The crew used a microwave to warm their lunch and they plugged it into the garage. They blew an *** but didnt tell us. After that I thought that the fridge broke and we lost hundreds of dollars of food while the crew watched me throw the food away. Then a week later found that the sprinkler system wasnt working. It took an electrician to figure out the *** (located in the basement) was tripped. Our expensive manicured lawn and plants were dying. At that point First Point asked me for a written complaint. My father has been in *** thru this whole time and my mother was in a car accident and hospitalized too. There was no empathy. Also, the crew shut off the water to the pond but I caught it quickly. They also left food trash all over the lawn, tape all over the yard and on the roof and did not put back the heavy stuff they removed to paint. We cannot physically put back the heavy stuff. Management fought us all the way. They continued to make appointments without asking us if we were available (we were not). The worst company we have ever worked for which was worse considering our situation. They are horrible and have no empathy.