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Find a Location

Dual Liner has 1 locations, listed below.

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    • Dual Liner

      143 South Main Street Second Floor West Bend, WI 53095-3367

      BBB Accredited Business

    Business ProfileforDual Liner

    Truck Bed Liners
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2012

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Dual Liner offers the manufacture and sale of truck bed liners for a large variety of trucks via online for consumers and businesses, as well as offering factory direct truck bed liners throughout Wisconsin.   

    Business Details

    Location of This Business
    143 South Main Street Second Floor, West Bend, WI 53095-3367
    BBB File Opened:
    2/17/2012
    Years in Business:
    22
    Business Started:
    2/1/2002
    Business Started Locally:
    2/1/2002
    Business Incorporated:
    6/22/2005
    Accredited Since:
    3/1/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Dualliner, L.L.C.
    Business Management
    • Cara M Dickmann, General Manager
    • Anthony J. Jasen, Owner
    Contact Information

    Principal

    • Cara M Dickmann, General Manager
    • Anthony J. Jasen, Owner

    Customer Contact

    • Cara M Dickmann, General Manager
    • Anthony J. Jasen, Owner
    Additional Contact Information

    Fax Numbers

    • (262) 626-2735
      Other Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Timothy C

    1 star

    02/16/2024

    Really poor performance on delivery, and I can't believe they are still taking orders. I highly recommend NEVER doing business with this company. I canceled my order and requested a refund. I ordered on 12/26/2024. They processed my order and charged my card immediately. Within 48 hours they sent me an email saying they were on back order and waiting for materials to manufacturer. I asked if they would not charge my credit card until the product shipped but they said their system didn't work that way - I had to pay with the order (so they have my cash). I inquired every couple of weeks and shipping dates continued to be delayed. First it was mid-January and first of February then week of February 6 then we're not sure. I finally called them today (2/16/24) and asked for status - and they said they have no status to give me. I asked for a refund. I also asked if they were shipping to any customer who ordered after me and even today. They said no - that every new order on the website is on the same delayed delivery. No where on their web site at the point of sale does it say they that delivery is queued and 2-3 months behind. They are taking orders and charging people's cards (taking their cash) and not giving them any information on this delay at the actual point of purchase. I find that highly unethical and frankly dishonest. I would never do business with this company and I recommend that no one else do business with this customer either.

    Local BBB

    BBB Serving Wisconsin

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