12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Carolyn L.
1 star04/17/2024
I have been waiting for a response from them about a pillow I ordered and was charged for. They messaged me and told me the pillow I ordered was out of stock. I was charged for it and have since requested a refund and have received no response!!!Review from BARBARA D
1 star04/14/2024
SCAM !!!!! A TOTAL SCAM !!!! I AM SO MAD WHY ARE THEY ON THE INTERNETReview from NATHAN Z
1 star03/03/2024
I ordered light plate covers from here they never shipped them and they do not answer phone or emails.Review from Liz D
1 star01/24/2024
SCAM!!! We ordered a lamp, and it was never shipped! Impossible to get a hold of them. Phone number is merely voicemail.Review from Scott D
2 stars01/19/2024
This company is clearly a scam. Never received order and it's been several months. Followed their directions for order problems, sent several emails, nothing. Complete scam...DO NOT ORDERReview from Lewis T
1 star01/14/2024
Terrible customer service and beware that you may never be able to talk to a live person. Good luck getting your money back on returns.Review from Jeanne S
1 star04/07/2023
I ordered 2 lamps which I paid a whopping $404.93 on February 1, 2023. Never received them so I called on March 21, 2023 and a voice mail said to write an email to them and note in the Subject line ORDER STATUS regarding the confirmed order number. Never received a response. Called again on April 6, 2023 and left a message and call back number and still no answer back from them. THIS BUSINESS IS A DISGRACE. How can a business be operating for 31 years and treat customers with such contempt. I guess my next course of action is to file a Small Claims lawsuit against them. Someone needs to shut them down.**************Review from Beth H
1 star12/05/2022
Ordered soap dispenser a month ago and can’t get through on phone or email. Trying to cancel the order. Wish I would have read all the terrible reviews because my case is identical…paid for item and hasn’t shipped with 0 communication from company. Sad.Review from ELAINE C
1 star10/04/2022
I ordered a set of drapes that were in stock on the website on Sept 15 and after many emails (they do not answer phone calls) and referals to inventory people I still have yet to get and answer as to when my item will be shipped. They are just ignoring me now. Not happy! Do not order from this company!Review from craig t
1 star09/13/2022
Very poor customer service. Failed to ship as promised and failed respond to my email regarding order status. They no longer answer thier phones. They do not respond to email's. Awful service.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.