Customer ReviewsforAll Service Specialists, Inc.

I don't understand the bad reviews on here, All Service Specialists has done excellent work for us on the roofing side of things. They were here in the morning and done by lunch time. They also made sure we understood what was going on and what our warranty consisted of. Very pleased.

We've had good luck with communication with this company. They gave us a schedule for the project and when it was going to take an extra day due to rain, they let us know right away.

This is the most dishonest business I have worked with in Madison. I would give them a negative rating if I could.We signed up for snow removal in 2023, and they never showed up for 3 of the first 4 snow falls. We had to remove snow ourselves. Then they got us confused with another customer, and terminated our contract because they thought we were some else who did not pay their bill. After we got that cleared up, they forgot to clear our snow again, so we called and complianed. Then they came to our property and, instead of removing snow with a snowblower, which was what we had a contract for, they used a truck with a blade and drove on our lawn, damaging our lawn and landscaping. At this point, we decided to terminate our contract and report them to the ********* ********** of ******** Protection. After three weeks of ignoring us (not returning calls or emails), ****, the owner, finally agreed not to bill us for services, and we parted ways, terminating the contract. The owner was rude and condescending with us for what was clearly a problem with his business.Fast forward to **** This year we did NOT sign a contract with them. However, they sent us a fraudulent bill, saying that they were at our property for snow removal. Because we have a video surveillance system, we could prove that no one was here on the date they said they claimed. Again, we had to contact their office to clear this up. The owner just blamed his office staff for being incompetent. In reality, the owner is dishonest.

Unreliable and non-communicative. They have tried to charge us for work that was never completed - we have video proof. No email or return of phone call communication. Very disappointing!

Fence project started on Tuesday, with the crew promising they'd return the next day to finish. No one showed up. One person worked Thursday afternoon but didn't get far. It's now Friday, no workers. I have half a fence up with panels, trash & tools laying around my yard with no answer from Matt as to the broken promise to finish the next day or when the project will be completed. Absolutely unacceptable.