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          Find a Location

          Steinhafels Furniture has 19 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Steinhafels Furniture

              W231N1013 County Highway F Waukesha, WI 53186

              BBB Accredited Business

            • Steinhafels Furniture

              8401 W Capitol Dr Milwaukee, WI 53222-1824

              BBB Accredited Business

            • Steinhafels Furniture

              2164 W Beltline Hwy Madison, WI 53713-2340

              BBB Accredited Business

            • Steinhafels Furniture

              7001 118th Ave Kenosha, WI 53142-8420

              BBB Accredited Business

            • Steinhafels Furniture

              N93W16677 Falls Parkway Menomonee Falls, WI 53051-1487

              BBB Accredited Business

            Business ProfileSteinhafels Furniture

            Furniture Stores
            Multi Location Business
            BBB accredited business

            Contact Information

            W231N1013 County Highway F

            Waukesha, WI 53186

            Get Directions
            Visit Website
            (262) 436-4600

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            Customer Reviews

            3.11/5

            Average of 185 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            195 complaints closed in last 3 years

            60 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/1/1960

            Years in Business: 90

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Steinhafels Furniture, located in Waukesha, WI, offers the retail sale of furniture for all areas of the home, mattress sales, patio furniture, lamps, and a large selection of room decor items as well as offering interior decorating consultations. They have 13 locations throughout Southeast Wisconsin which include separate mattress only stores. They service all of Wisconsin.

            Business Details

            This is a multi-location business.

            Find a Location

            Steinhafels Furniture has 19 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Steinhafels Furniture

                W231N1013 County Highway F Waukesha, WI 53186

                BBB Accredited Business

              • Steinhafels Furniture

                8401 W Capitol Dr Milwaukee, WI 53222-1824

                BBB Accredited Business

              • Steinhafels Furniture

                2164 W Beltline Hwy Madison, WI 53713-2340

                BBB Accredited Business

              • Steinhafels Furniture

                7001 118th Ave Kenosha, WI 53142-8420

                BBB Accredited Business

              • Steinhafels Furniture

                N93W16677 Falls Parkway Menomonee Falls, WI 53051-1487

                BBB Accredited Business
              Location of This Business
              W231N1013 County Highway F, Waukesha, WI 53186
              BBB File Opened:
              1/1/1950
              Years in Business:
              90
              Business Started:
              1/1/1934
              Business Started Locally:
              1/1/1934
              Business Incorporated:
              6/30/1960
              Accredited Since:
              6/1/1960
              Type of Entity:
              Corporation
              Alternate Business Name
              • Steinhafels, Inc.
              • Steinhafels Mattress Store
              • Steinhafels Mattress
              • Steinhafels Furniture Superstore
              Business Management
              • Kevin Polaski, Customer Service Manager
              • Andrew Steinhafel, President
              Contact Information

              Customer Contact

              • Kevin Polaski, Customer Service Manager
              • Andrew Steinhafel, President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              195 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/27/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I purchased a desk from the ******* location on March 20th 2024. When I was assembling the desk I found the desk defective. The desk was built it yourself but I found the desk was missing a lot go hardware and there was missing holes and some panels the drawer sides for the drawer were not fitting. So the desk is defective. After I tried explainig. The situation to them they were very rude to me and told me its not their problem to call ****** for a refund. I called ****** and they were even worst towards me saying that I was wrong even after sending them pictures. ******* only solution for me was I had to feel for the homes. While I explained to them over and over again there wasnt any holes. So Im left with a defective desk no refund and with missing hardware. I also left a complaint towards ****** as well.
              Read More
              Read 194 More Complaints

              Customer Reviews

              185 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Heather G

              04/06/2024

              Never buy from them. I purchased a display cabinet that was delayed several months and upon delivery, the electrical box for the light and wires were installed on top for everyone to see. Definitely a design failure. Never listed in the description either. Delivery service told me to call service and wouldn’t take it back and steinhafels (3 reps) were terrible. Will only offer partial refund and refused to refund delivery fee. Wouldn’t even transfer me to a supervisor. Definitely placing a dispute. This should be illegal.
              Read 184 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

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