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Find a Location

Hunt's Flooring has 1 locations, listed below.

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    Business ProfileforHunt's Flooring

    Hardwood Floors
    BBB accredited business

    Additional business information

    Additional Info:
    This company has indicated to the BBB that it does not offer installation of flooring, but uses subcontractors for that service.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/21/2011

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Hunt's Flooring offers the sale and installation of flooring material including carpeting, wood, laminate, area rugs, vinyl flooring, ceramic, and porcelain tiles.

    Business Details

    Location of This Business
    4466 S 108th St, Greenfield, WI 53228-2567
    BBB File Opened:
    4/29/1997
    Years in Business:
    52
    Business Started:
    1/1/1972
    Business Started Locally:
    1/1/1972
    Business Incorporated:
    12/31/2015
    Accredited Since:
    4/21/2011
    Type of Entity:
    Corporation
    Alternate Business Name
    • Hunt's Flooring, Inc.
    • Hunt's Carpet
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 6:00 PM
    F:
    10:00 AM - 6:00 PM
    Sa:
    10:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Phil Jurceka, Owner
    • Diana Kintop, Office Manager
    Contact Information

    Principal

    • Phil Jurceka, Owner

    Customer Contact

    • Phil Jurceka, Owner
    • Diana Kintop, Office Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hunt's Flooring employee, *****, Installer used my hand towel to clean up filth, and ***** did NOT ask for my persmission to use my hand towel. ***** claimed he thought it was his rag from his truck. If his comment is True he should have taken my towel to his truck or throw out, instead of putting my towel back on my towel holder soaking wet with black stains all over my towel, very gross to say the least. ***** damaged my porcelain tiles that are in my kitchen, and he was not doing any work in my kitchen. ***** got Red Guard all over my walls and heating vents that is very hard to come off, will scratch off paint of wall and vents. Hunt's Flooring gave ***** the wrong planks and not enough planks to complete the installation on August 18, 2022. Most of myy Dining Room has the planks that I chose and ordered to purchase. However, the living room does not have the same planks and rooms are adjoining. ***** refused to put back my closet doors as they were before he removed them. ***** refused to put back my baseboards the way they were before he removed them. Hunt's Flooring only contacted me after I made a dispute with credit card, and when they received notice of my dispute on September 7, 2022. Hunt's Flooring came out on September 8, 2022, **** the owner and **** the sales rep came out on September 8th. **** made a rebuttal of every issue I had without trying to repair or resolve. He was using an authoritiave voice, and was verbally abusing me, and not wanting to stop bullying me, so I screamed on top of my lungs for him to stop and leave my home. I did NOT screawm at **** who was still in my home, and politely walked **** out. Therefore, they cannot claim as they are that I was acting irrational. I was in fear and felt trapped. **** ***** sent me emails using the "F" word, calling me a Pios Christian, calling me mentally ill, stating he will put a lien on my home even tho installation was not complete, and even tho installation was with the wrong planks, and even tho their is damage done to my home due to his intaller. ***** from Hunt's Flooring sent me an email to try to resolve the issues that Hunt's Flooring created. We came upon a stipulation and/or agreement that Hunt's Flooring would do either #1. Start all over by ripping up planks in living room and dining room, since hallway was not completed due to them running out of planks. Or #2. Pay me $500 and put white base boards in my bedroom, because I had dark baseboards initially. However, after this agreement that Hunt's Flooring and I agreed upon, Hunt's Flooring wanted me to sign an agreement stating that nothing was wrong with plankss, and that the $500 and white base boards are a courtesy of Hunt's Flooring. I refused to sign, because it is a Lie. Hunt's Flooring got mad and said then I would be stuck with what I have, and called everything off. I emailed them on October 10th after they rescinded our stipulation stating I would go elsewhere. Then on October 11th, I sent another email stating that I would go with original plan of them r emoving all the planks and starting all over. On October 12th, 2022, Hunt's Flooring called the Greenfield Police Department to have me restrain from contacting them anymore. Hunt's Flooring made false statements that I was harassing them with emails and texts, and that I was stalking them. I told Greenfield Police Department the Truth that ***** texted me first, and I was just replying, and that I did NOT initiate the texting. I told the Police that I sent them emails to try to resolve the issue of uncompleted installation, incorrect planks, and damage that was done to my home from the installer. Police said it is a civil matter. I told Police that I understood this, otherwise, I would have called the Police on the emails I received of curse words and defamtion of my charactor, and their stating that are going to put a lien on my home when job is uncomplete.

    Hunt's Flooring never gave me a date of when additional planks would come in to complete the job. Hunt's Flooring refused to repair and fix the damage that ***** their installer caused druing out time wating for additional planks. However, this was discussed on August 18, 2022 that they didn't have any more planks for me and that they would have to order more. However, from August 18, August 19, August 21 of my contacting Hunt's Flooring to repair the damages they never came out until September 8th, only when they heard I made a dispute.

    Hunt's Flooring is unethical, liars, abusive.

    Since they have called the Police on me their is no resolution and any and all contracts made between Hunt's Flooring and I are Void, Forfeited, and Cancelled.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jay J

    1 star

    02/15/2024

    I tried to work with this business owner (****) as he sold my wife carpeting that he said was indestructible both for our bedroom and our staircases. I gave you a deal... blah ....The carpeting will hold up to your dogs... Blah...It's not even been two years and our carpet in our bedroom is ruined...seams from his installer Carpet **** (lying loser) are showing in the middle and he claimed that our carpeting was soaked with water and caused the damage. Idiot. The owner lied and refuses to warranty our carpet. Run...run...run from this business. Stay away. Stay away...Stay away. Untruthful bait and switch master.UPDATE TO OWNERS Response see his personal attack as well.You did not "try" to send someone over, you DID sent someone over to our house after I called in the complaint.Your employee called from our bedroom stating that there were issues with our carpet and the installation. The seam in the middle was an installation issue and the carpet stands coming up all over were noted. The installer used, **********, worked for you as a subcontractor and we knew him. YOU told us we could pay him cash to save money. Again, he subcontracts for YOU and I can prove it. You pawned off the problem stating WE hired **** to get out of your responsibility (insert move heaven and earth eyeroll).The only response you gave was to have our carpet cleaned professionally and you DID NOT come out and move heaven and earth to help us out (pathetic response). If you truly cared about the customer as you say, you would have came to our home and took care of the issues YOUR employee reported to you.As for your personal attack mentioning my profession and job location (Libel occurs when a false statement is published in written form and does harm to a victim), I will pursue your claim of me "strong-arm a taxpayer" as I never mentioned my profession or where I worked. You brought that into the conversation. I am a consumer and have rights to complain about a business.

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