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Glacier Dental, LLC has 1 locations, listed below.

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    Customer ReviewsforGlacier Dental, LLC

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    5 Customer Reviews

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    • Review from Steve O

      1 star

      07/18/2024

      My first appointment was a check up with X Rays, they did not hesitate to tell me i needed 3 teeth pulled and a Root Canal On Thursday May 30th @ 7:00 a.m. failed Root Canal! Glacier lied to me when telling me they couldn’t get deep enough in the canal. They also pushed past the tooth into my gums creating an infection there. No instruction for pain, no prescription. It became infected and swell within 1 hour. taking ASAP. Glacier provided Valley Endodontics. Not in network. After calling several Endodontics in the area it became very apparent that the referral from Glacier was confusing to most offices as to how to proceed. Each office asked the same question, in the condition the tooth is now can a Crown be installed, they could not answer this Glacier should have made this determination. We found Steven * ******** *** who decide to see me asap Friday morning due to the condition of my swelling and circumstance. Dr ******** did a 360 degree 3D scan. After his check up he explained to me that 2nd root was completely missed, tooth was drill to close to the side and created a fracture point. 50/50 chance the tooth would break at some point. They could perform the Root Canal but knowing but they could not Guarantee the tooth would not crack or break at some point. I was left with this decision and the question came back is the condition of the tooth worth putting a Crown on it? At this point I’m very angry with how I was left to deal with this issue, my face as of 6-2-24 was still swollen and like a knot around the tooth area. I decided to have the tooth pulling by another specialist who took me in asap due to my condition, after this procedure the Dr told me that i made a very good decision to have the tooth pulled because the failed Root Canal did damage the tooth, Glacier also damaged to upper part of my gums when they pushed thru root, this area took several to heal and is still sore. To this date 7-18 I have never heard back from Glacier Dental.
    • Review from Felicia A

      1 star

      02/07/2024

      Went in for a cleaning and x-rays (2023). Mentioned that one wisdom tooth was sore. I spent almost $200 for them to tell me I needed all 4 wisdom teeth extracted. At Glacier it would have cost in excess of $1500.00 (with no insurance). Plus another $1200.00 for deep cleaning. Due to the fact I am so leery of dentist anyway, I got a second opinion from an "oral surgeon". The oral surgeon told me there is NOTHING WRONG WITH MY WISDOM TEETH. By him being a surgeon, he couldn't do anything for me. I went back to Glacier Dental to ask them why the DDS would lie about me needing the wisdom teeth pulled. They claimed it was a suggestion only (but I know the DDS came in the room and told me to get them pulled). Then I asked could I just get them cleaned for the $200.00 I had already spent there. They told me no! It was cost X amount more. I was not going to write a review at all but they called and left a message on my phone yesterday. The message said, "It has been awhile since we have seen you....."(I listened and laughed). I wonder why? I don't have money to just hand out for services NOT RENDERED. BEWARE, they are OVERPRICED and try to talk you into services you don't need. Always get a second and third opinion!
    • Review from Anna K

      5 stars

      12/31/2023

      I had a great experience here. The hygienist Ashley was so welcoming start to finish. Went over all my details in my x rays that were taken. She even educated me on how my jaw position can attribute to good or bad airway. *** ******* did my exam. She complimented me on my home care, and it really did make me feel good. I had an old filling done while I was in another country and she offered to polish it down for me. They did it on the spot! I wish I came here sooner. 10/10 highly reccomend!
    • Review from Jamie P.

      1 star

      12/04/2023

      This place is horrible! Not only do they have a staff of unqualified hygienist they are also so overpriced! They broke my daughter’s permit retainer while cleaning her teeth and then said oh sorry now you will have to pay another 300.00 to fix. They also left a black stain from the cavity’s they filled on the front of her teeth. The receptionist Ashely is rude and nasty! She will talk over you when you’re trying to explain why you will not give them another dime after we just spent hundreds of dollars! Don’t waste your time or money at this place!

      Glacier Dental, LLC Response

      12/11/2023

      *****, 

      We are disappointed to hear of your experience with our team who works under a set of core values we hold true to our core. Additionally, our team of professionals are fully licensed in the state of ********* and work to treat each and every patient that walks through our doors like a member of our own family. We truly want to make this right and encourage you to contact us directly by responding to this comment so your family can get the proper care they deserve.  

    • Review from PE N

      1 star

      11/13/2023

      Over priced. Wont eat their mistakes. Nice staff but they charge outrageously. And what they did to me? I wont even get going on that as much as Id like to.

      Glacier Dental, LLC Response

      11/14/2023

      Hi ****, we regret to hear of this experience with our team. We work hard to treat every patient like a member of our own family and are hurt to hear that your experience fell short of that. Please let us know what we can do to make this right for you and continue to have a good relationship with our team in the future.

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