2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Barbara K
1 star10/28/2021
Marone's drilled all of my custom 17 cabinet doors incorrectly. I gave them the opportunity to fix them and it did not work. You can see all the holes. At that time they should have replaced them but will not. I paid for new custom cabinets and should not have to accept these with holes you can see. It was no fault of mine. Marone's told me to take my cabinet doors to the cabinet maker without any communication to the cabinet maker. I did speak with the cabinet maker myself who said the doors should be replaced NOT FIXED and that "Marone's cheaped out". That was not the only issue we had in this project. Court was mind-boggling! We had a 1.5 hour initial trial and judge granted a stay and then when we came back after the stay was lifted at the last minute we were given to a different judge. This judge did not even have one note from the first trial, NOTHING and said in light of things he assumed one of us would appeal his ruling but he said because I sign a cost and materials contract I owed them. I just was financially out of time because they had a lien on my house. I wanted to fight back but could not afford an attorney. Their attorney is a family member.Review from Barbara K
1 star10/15/2021
Had try go to court to get them to stand behind all the problems but could not afford to hire an attorney so I was left with cracked drywall, 17 custom cabinets doors drilled incorrectly, brick fireplace no mason will finish as it is done so badly they would only start over. I am just left with heartache
Marone Building & Remodeling LLC Response
10/18/2021
In Response to her Review: Unfortunately as a last resort after we tried to work out a compromise or solution with her, We did have to take her to court to settle this. At this time she filed a counterclaim. The court dismissed her counterclaim and ruled one hundred percent in our favor. After which we still offered to have the cabinet doors a repaired second time for some very very minor flaws. Please keep in mind we did not have to because her counterclaim was dismissed. All she had to do was take the doors to the cabinet shop to have them repaired at no cost to her and she refused to do that. The rest of items were punch list items that were very minor and would have been taken care of had shen not stopped paying us. This is a unfortunate situation and we wish it could have been avoided.Customer Response
10/28/2021
Marones drilled my custom cabinet doors incorrectly. They took to cabinet maker who tried to fix them but cabinet maker said they cant try to fix again they need to be replaced. They told me to take them back to him without any communication with the cabinet maker.
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