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Find a Location

Financial Control Solutions has 1 locations, listed below.

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    Business ProfileforFinancial Control Solutions

    Collections Agencies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Financial Control Solutions is a collection agency providing account recovery, electronic check management in-house and through proprietary software systems. They service all of the united states. 

    Business Details

    Location of This Business
    N114W19225 Clinton Dr., Germantown, WI 53022-3015
    BBB File Opened:
    4/20/1998
    Years in Business:
    58
    Business Started:
    1/1/1966
    Business Started Locally:
    1/1/1966
    Business Incorporated:
    9/30/1974
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Falls Collection Service, Inc.
    • FCS
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 4:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Business Management
    • Paulette Simon, Operations Manager
    • Lynda Nuck, Owner
    Contact Information

    Customer Contact

    • Paulette Simon, Operations Manager
    • Lynda Nuck, Owner
    Additional Contact Information

    Fax Numbers

    • (262) 251-2374
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dan K

    1 star

    07/10/2023

    Kim is awful. I called to ask for some more information about a notice I received in the mail for $X. She told me it was for a medical bill I was sent multiple times that I didn’t pay. I explained to her that I never received a bill, nor have I ever heard of the company billing me. I also tried to explain how all of my medical bills are billed automatically to my bank account and I have no record of this bill. She told me it had nothing to do with my regular billing methods or medical care. Kim got irate with me, told me to pay my bill, and hung up. I called back immediately and requested her to let me finished speaking, she replied; “Only if you stop mentioning your other medical billing. It has nothing to do with them, so I don’t understand why you keep bringing them up!” I explained why I bring them up, why I was confused with this bill I had never seen. She told me “Well I have it right here. Black and white, clear as day! I would like to highlight the info and mail it to you so you can stop wasting my time! You’ve made me miss 2 calls now because you are arguing with me over $X! Pay your bills!” I asked her to give me the contact phone number for the bill agency. She rudely gave it to me. I then asked “This is your business. Why are you acting like this to me?” Kim responded with “Have a nice day.” and hung up. I called the agency this bill was from. It was a mix up from the medical insurance side. It was cleared up and paid for. I also let them know about Kim’s attitude over the phone, and they are looking into their continued business Financial Control Solutions. Kim is an awful person, and if FCS allows this type of behavior, I can only assume it’s an awful company overall.

    Local BBB

    BBB Serving Wisconsin

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