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Find a Location

Import Minded, Inc. has 1 locations, listed below.

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    Business ProfileforImport Minded, Inc.

    Foreign Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/19/2009

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Import Minded, Inc. located in Milwaukee, WI, serving Southeastern Wisconsin, offers full auto repair services for imported and domestic cars, including all general maintenance of a vehicle, oil changes, brakes, and timing belt packages.

    Business Details

    Location of This Business
    4200 S 27th St, Milwaukee, WI 53221-1832
    BBB File Opened:
    7/1/1992
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Started Locally:
    1/1/1992
    Business Incorporated:
    1/2/1992
    Accredited Since:
    10/19/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:30 AM - 6:00 PM
    T:
    8:30 AM - 6:00 PM
    W:
    8:30 AM - 6:00 PM
    Th:
    8:30 AM - 6:00 PM
    F:
    8:30 AM - 6:00 PM
    Sa:
    8:30 AM - 1:00 PM
    Su:
    Closed
    Business Management
    • Steven R. Koller, President
    Contact Information

    Principal

    • Steven R. Koller, President

    Customer Contact

    • Steven R. Koller, President
    Additional Contact Information

    Fax Numbers

    • (414) 282-1898
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Viviana B

    1 star

    05/30/2023

    I am starting to doubt BBB for keeping this place at an A+ rating considering the numerous complaints and bad reviews on google. Please beware of this place as they inflate prices especially for young females. Here is my story copy and pasted from google. I urge BBB to actually look into this place more. Please keep in mind I am a local guide for google therefore am not just an angry customer. I really wanted to like this place and I waited so long to write this review because I was unsure. I brought in my audi a5 here for a diagnostic exam. upon dropping off and checking in with the assistant manager alyssa, I was attempted to charge 3 separate diagnostic charges (129$ x 3). This was justified as different issues need different examination. I spoke up and the manager chimed in and said no only 2 charges because one of the issues were likely related. Finally, It was discovered that I needed a new battery per the assistant manager alyssa- I was quoted $700 dollars said okay and then called back to confirm what I heard. She said yes just the battery replacement will be $700. So I call international autos for a quote on a new battery and was quoted $400. It is so sad that she saw a young girl a decided to inflate the prices terribly. I really like the general manager but had not worked with him. They do have great prices for oil changes and were able to diagnose what was wrong but thats all I can say.

    Import Minded, Inc. Response

    06/01/2023

    Viviana, Nice try but but you have not had your vehicle here since 2020. You were in for a check engine light problem,rough running and possible charging system problem. Here is what was noted: upon inspection we checked the fault memory also smoke tested the engine and intake system which has no leaks, cranks case pressure is low, vehicle has multiple misfires, we also checked the battery and charging system which the battery health was bad but charging system was OK, at this time we suggest putting a new battery in the vehicle, replacing the spark plugs, ignition coils, pcv valve, the breather hose and also a oil change. 11-10-2020 9:09AM SPOKE WITH VIVIANA ABOUT WHAT WE FOUND AND SHE HAS DECLINED ALL REPAIRS, SHE IS GOING TO PAY FOR THE DIAGNOSTIC CHARGES AND PICK HER VEHICLE UP. You are not being truthful about the $700 just for the battery. That would have been the total charge for repairs once your diagnostic fee was credited. The battery alone lists for $270.00. You just were quoted on going in and having your battery replaced for $400.00 with no diagnosis charges or repairs for the other items at the dealer. BE TRUTHFUL. I will be following up with Google to see what your status truly is. I find it hard to believe that someone working for Google goes around spreading misleading information especially almost 3 years later. It kind of appears that since you work for or with Google you are attempting to discredit the BBB in my opinion.

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