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Find a Location

Midwest Auto Malls Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Midwest Auto Malls Group

      101 N 4th St New Richmond, WI 54017-1117

      BBB Accredited Business
    • Midwest Auto Malls Group

      1243 North Knowles Ave. New Richmond, WI 54017-1250

      BBB Accredited Business

    Business ProfileforMidwest Auto Malls Group

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/5/2015

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Midwest Auto Malls Group is a used auto dealership selling both foreign and domestic cars, light trucks, and SUV's in Wisconsin.

    Business Details

    This is a multi-location business.

    Find a Location

    Midwest Auto Malls Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Midwest Auto Malls Group

        101 N 4th St New Richmond, WI 54017-1117

        BBB Accredited Business
      • Midwest Auto Malls Group

        1243 North Knowles Ave. New Richmond, WI 54017-1250

        BBB Accredited Business
      Location of This Business
      101 N 4th St, New Richmond, WI 54017-1117
      BBB File Opened:
      5/19/2014
      Years in Business:
      11
      Business Started:
      5/1/2012
      Business Started Locally:
      5/1/2012
      Business Incorporated:
      12/3/2009
      Accredited Since:
      2/5/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • New Richmond Auto Mall
      • Cooper Motors, LLC
      • New Richmond Bargain Center
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Business Management
      • Mila Cooper, Owner
      • Jake Johnson, General Manager
      Contact Information

      Principal

      • Mila Cooper, Owner

      Customer Contact

      • Mila Cooper, Owner
      • Jake Johnson, General Manager
      Additional Contact Information

      Fax Numbers

      • (715) 464-7219
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/04/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Bought the car for $7,200 on dec 27, 2022 within 12 hrs of driving check engine light came on with three codes. Dec 29 Brought back to auto mall and they looked at it overnight claim they relearned the timing, did an oil change and it was all fixed. Picked up car on dec 31. Jan 23 more codes include the original codes. Jan 24 even more codes are on and it sounds like a helicopter. Jan 25 brought car in. Jan 26 auto mall tells me that there isnt anything wrong with the timing, that its burning oil and need to keep an eye on the oil level. Offered to take it as a trade in (no value given) for a vehicle ***** traverse for $14,000. Declined as the vehicle didn't meet our needs and we didn't have any additional money to pay to a vehicle. March 1st check engine light and more codes including the original codes and vehicle sounds like a helicopter again. Brought the vehicle back to the auto mall and they turned the car on and immediately said that the engine is shot. Didn't do any further checking. They tried to get us to buy another vehicle and stated they could give us scrap value as a trade in. The vehicle is currently woth us but no longer starts. Approximately 60 days after buying this vehicle it's no longer working and has thrown the same wngine code every time of p0741 and was never fixed ever despite being told that it was. New Richmond auto mall refuses to do anythingThe guy that sold me the vehicle told my husband he tried to get his brother to not buy a vehicle from him but he did and the vehicle died three days later. The same car salesman told my brother when looking at vehicles after they told us its junk....told him that he wouldn't **** him the jeep Wrangler on the lot because it has motor issues. The new Richmond auto mall appears to have several different names. Cooper motors and new Richmond auto mall are listed on most of my paperwork but according to this website midwest auto is listed. The one we bought from is on ******* ave. In new Richmond, Wis.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Justin N

      1 star

      04/02/2024

      This dealership lies and their buyers guides window stickers are nothing but false information. They lie and push to get you to sign a paper. Their vehicles are are junk worn out auction rejects that they buy for pennies and try to make them run for just long enough for a very short test drive and then they just wait for another victim to come around. I noticed there is no reviews on their website. I am getting all my paperwork and attorneys together to bring them to court for full compensation and then some. They should not be allowed to keep operating.

      Local BBB

      BBB Serving Wisconsin

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