Business ProfileforBlackhawk Community Credit Union

I got a truck loan through this company. I got insurance on the vehicle through State ************ Farm ended up not being able to insure the truck because it was too heavy of a vehicle so they pointed me in the direction of another insurance company that could. So I had insurance on the truck for 30 days then a period of about 45 days where there was no possibility of getting insurance because it took that long for the new insurance company to underwrite insurance on this truck. 2 months later I get a call from black hawk community credit union saying that I need to provide proof of insurance and so I did. They were very rude to me and were not willing to help sort this issue out. They ended up charging me roughly $7,840 for around 45 days of lapse of insurance. There has been no help and no way to sort this out through the company. Fast forward 4-5 months I get a call saying that Im going to have a late payment on my credit history if I dont pay them extra each month and I ask for the amount and the lady says $1860 roughly. The original monthly payment was $1193 and I said how did it raise that high? The lady says there must be a mistake in the system for the price of 7840$ and trys to transfer me to the highest up manager that time and time again doesnt answer or gets extremely rude and has issues dealing with this matter. So no I have gotten no calls back. And they just dinged my credit report with a late charge when the lady told me it was a mistake and they would fix the amount. Mean while their own company set up automated payments every month. They claim they have contacted me and I have received zero calls, texts, or mailed letters to rectify this issue.I would like the credit report corrected and the amount of $7840 removed from my loan for falsely charging me when I have stated emails from another lady at the company which they have now fired stating they never bought insurance and dont have a policy in place to prove it to me.