Business ProfileforAnimal Clinic of Benson

This is a HORRIBLE clinic!!! I took my 9-year-old epileptic pug there after being referred to them by a trusted organization. After an initial visit where I was not given any kind of paperwork/estimate for upcoming surgery, my dog underwent surgery under ********************* care. He was to remove a cyst on her eye and take a sample off her thigh to send to the lab to test for mast cell cancer. During this surgery, he removed the cyst on her eye and sent that to the lab to be tested, and didn't touch her leg. I had to take her back for another surgery, again under anesthesia, where he took the sample from her leg but sent it to the lab, writing on the form accompanying the sample that it was for the eye mass. Nobody bothered to call me regarding the results so when I called the clinic 2 weeks after her 2nd surgery to inquire about a medication refill, I was told that since I was on the phone, the new dr could tell me the results of the lab test which were positive for mast cell cancer. The next day I received the actual lab report which showed that the cancer was in her eye not her leg. I contacted the clinic who informed me that the lab had made an error and an addendum had been requested, changing the report to show the sample was from the leg. I reached out to the lab with my concerns who spent the entire day researching and confirming that the sample was from the eye but the office had filled out the form wrong. It is on public record that ***************** is practicing with an active veterinary license with conditions due to a former patient dying while under his care. Unprofessional conduct, degree of skill, ************************* were all found to be true. And this is exactly what happened to my pug as well. Now she will have to undergo several more surgeries which at her age and her condition are very dangerous. Do NOT go to this clinic!!! Everything they state on their website is inaccurate. They don't care about their patients!