Customer ReviewsforOdyssey 1

if we can give a zero we would. They pick and choose who can bring in goody bags. The manager told me we couldn't bring goody bags in and I could stand outside and hand them out after the party, yet the table next to us had goody bags and other people had chick fill a cups and prime drinks in there. Because our goody bag consist microwave popcorn bags that were not popped we couldn't bring it in as if they had a microwave for the kids to pop it in at the table it something. we had the bags wrapped in plastic. I get they say no outside food or drinks brought in but I believe they are talking about like no bringing in pizzas or chicken since they have a food bar already there. The management is on a power trip and pick and choose. I missed my son opening his presents because of having to run outside every time someone was leaving. The young kid working was great but we did not leave him a tip do to the manager and we didnt want the manager to get any part of a tip. Very disappointed and will not be back!!!! It was a goody bag for goodness sake. Then when cashing out the bill the manager asks don't you want to tip..uh nope! Spent ****** in two hours for a birthday party and missed the most important memories of my son opening his presents due to the manager being discriminatory. They need to find a new manager and one that is not on a power trip!!! I told every parent that the manager said no goody bags and the party next to us as well all the parents were appalled!! That's a lot of money that could have been made thru word of mouth but not now because of the manager. He needs to be retrained of what can be brought in. What birthday party doesn't have goody bags. I would like to be contacted from the owner as well then I may think about taking this review down!

My son got pushed by another little kid and I escalated the problem to the mother and the mother laughed and and can proceeded to call my son a p**** a 6-year-old little boy which my son a p**** and I and then her boyfriend got put his hands on me and pushed me away from her and proceeded to put his hands on me they didn't do nothing about it