Customer ReviewsforWet Basement Services

The house I live in was built in 1930, and when we moved in over 20 years ago, our basement flooded. It flooded every year, multiple times. Nothing we tried to fix what we thought was wrong worked. Then, a few years ago, the worst flooding yet broke loose and was out of control. I called these guys and they came out and said they could solve our flooding woes, guaranteed. I was shocked that someone would be that bold, but something had to be done. They did exactly what they said they would do, 100%! These guys are not only very good at what they do, they are professional, organized, on time and communicate properly. Those qualities in this line of work are unheard of these days. I got lucky! Definitely recommend.

We had WBS come out in early ********************************************** our basement during a house remodel. They were quick and accommodating to our needs and explained everything to us as they worked. Our house is on a high water table (which we did not know when installing the pump), so during heavy rainfall in December of 2023 we noticed the concrete where the tiles were installed was wet and that the pump was not keeping up with the amount of water coming in. I called ***** immediately and *** was at our place the same day to take a look. He thought he had fixed the issue by adjusting the pump so the floater wouldn't get stuck, but it turns out the issue was greater than that. In Jan of **** we noticed that again, the pump was not able to keep up with the incoming water flow, so I phoned ***** and he came out himself to take a look. He deemed the pipe leading the water out of the house was too small and was creating a bottleneck for the water to exit the pump well. ***** came back out a few days later to install a bigger pipe himself and did this all as a complimentary service! We are so grateful for this service and commitment to his customers. We highly recommend Wet Basement Services to anyone looking to solve water issues in their basement. Gives us peace of mind that we don't have to worry about mold or damage in the future.

**** and the Wet Basement Services team were extremely helpful in educating me about water intrusion and the best solutions to address my specific issues. The installation process was swift, communication was excellent and **** made himself available to answer questions the following season. I strongly recommend Wet Base Services!

I couldn't be happier with the exceptional service and outstanding results I received from Wet Basement Services.I am a first time home buyer and got myself in a pickle where I purchased a very old house that had a previous water leaking issues in the basement. As someone who had very little knowledge on homes and understanding this was a huge issue, I received estimates from around 10 different vendors. I was surprised on how little knowledge a lot of these vendors had on water intrusion and many of these vendors suggested solutions that go against city codes. **** from Water Basement Services came by and his knowledge blew everyone else out of the water. Other contractors asked me where and how the water was coming in (which I had no idea) while **** was able to provide his expert opinion on the cause and was able to talk about his solution and even was able to explain why his solution was better than competitors I brought up. **** cares about the quality of his work and understands that he is supporting the community in ******* vs other companies who just want to get the job done and get out.I am very satisfied with the waterproofing work (Interior French Drain + Sump Pump) that they installed in the basement. I also had them do some framing (drywall) and help get me closer to finishing my basement. *****, the owner who is great guy, also installed a beautiful ledge surrounding the framing and they also installed trim on the stairs which is beyond what I asked for. My basement is now a usable, dry space, and I owe it all to their expertise. It gives me a great peace of mind and helps me sleep a little better at night. I highly recommend them to anyone in need of basement waterproofing services

We had flooding in our basement this past December, right during the holidays. We reached out to several companies. **** at Wet Basement Services was the first to respond and stopped by to assess the situation within one day. He immediately diagnosed and explained the problem, patiently answering all our questions. He outlined what it would take to fix it, soon after sent an estimate, and within a few days schedule the start date. The work was done exactly as described, cleanly and professionally. **** was friendly and generous with his time. He took great responsibility and pride in his work. The flooding has been fixed and we have a long term solution to a problem that had been gradually getting worse each year.