Customer ReviewsforMolly Maid

M M personnel are hard working, pleasant people.BUT ***** of Molly Maid , serving ******** ******* ****** is the most empathetic person that I've met to date!!!!!I had just found out the 0r3vopus date of service that a close family member was in hospital, in critical condition. ***** was sympathetic at first. But then she proceeded to push me and pushed me to get more take on more hours with you people pay them more so that she would get more money into the business I couldn't think straight I was very very upset and and distracted and couldn't think straight because of the horrible news that I had just received. When the people that clean the two people were very nice ***** and ********* well ***** was very very young play young man very nice and went on his way for me being sympathetic on that day they knew that the situation. Anyways so at the after they left sorry I had your grass on that, they just text me immediately demanding that I give her the my credit card number previous so that she'd ask me she had asked me several times over text several times after I had booked and then over the phone of the final final decision for me to have him come at her reducing the minimum time that they came to three and a half hours to two hours. She also said that I could simply hand my credit card over to ********* when finished and that **** would know how to proceed from there.********* refused to take my Cc from my hands. They quickly left thereafter! Immediately after they left ***** started barraging me with texts, calls and emails, for over 4 and a half hours!Terrible human being with no empathy. ***** acted subhuman!!!!!!*****, I'm sorry if I offended you as you shared a personal tragedy that happened in your life.I apologize.Also upon putting my belongings back in place, I noticed a lot of dirt, debris that was messed. Kind of disgusting.I am asking for a refund in full due to reasons stated above and a very unprofessional Supervisor, *****

I had used this business for years. I recently hired them again, only to be very disappointed. My house was not cleaned up to their previous standards. There was dirt left in the shower door track, window ledges untouched, floorboards still soiled. I was treating myself to the special Molly Maid cleaning I had always received, only to be very disappointed in their current quality of cleaning.