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Find a Location

Skagit Valley Casino/Resort has 1 locations, listed below.

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    Business ProfileforSkagit Valley Casino/Resort

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5984 N Darrk Ln, Bow, WA 98232-8631
    BBB File Opened:
    7/6/2001
    Years in Business:
    28
    Business Started:
    12/16/1995
    Business Started Locally:
    12/16/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Upper Skagit Indian Tribe
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Traveling soon? Shop smart when booking a hotel room

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Brittany M

    1 star

    01/07/2022

    I have gone to the Skagit Casino for years without one hiccup of a problem. The staff knew me by sight and some knew me by name. I was sitting at my slot machine with no-one around eating my licorice, when an employee approached me and got with in 12 inches of my face telling me I need to put my mask on. I moved my head back and said "Dude, I was eating and you could have been nicer about it." I tried telling him that I was eating my licorice and he kept talking above me while in my face telling me "NO! I wasn't and that he had been watching me for a long time. I asked who his boss was and he asked me "Why? are you going to go tell on me? Good luck with that, I am the manager." I told him I wanted his boss information and he turned around and called me a "*****." That's when I piped up and said "F**K YOU!" I went to find another employee that I talk to on a regular basis. I told him what had happened and he proceeded to call the manager. Sure enough, it was the same man who I just got into an altercation with. He came around the corner with a smug look on his face grinning from ear to ear. I asked him what his problem was when I did nothing wrong. That this was complete BS and yes, I told him to pull the tampon out of his a** LOL He kept telling me that I wasn't wearing my mask. I told him to pull the video and he refused. He informed me that he didn't need to pull the video because he was there. I proceeded to tell him that he wasn't pulling the video because it proves he was in the wrong. He then told me I need to leave and called security on me. He proceeding to tell security that I was consistently cussing and yelling at him, when that was not the case at all. So, yes I was escorted out by security. Talk about embarrassing and being humiliated. I called the casino two nights later in hopes to speak with a manager and file a complaint. As soon as the manager got on the phone and I barely got one sentence out and he started yelling at me and going off on me. Telling me he heard all about my situation with **** and if I wanted to be at their casino, I had to wear a mask. I couldn't even get a word in. He told me that I was cussing and yelling at **** and he knows all about the incident. He wasn't even giving me the time of day to hear what I had to say. When he finished saying what he had to say to me, he than hung up on me.

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