Business ProfileforEvergreen Emergency Services, P.S.

The first time I called I spoke to the rudest person and they had my SSN as my claim number - I didn't have my claim number on me so I was told to call back. I called back like I was told to and spoke to a very polite guy who told me they now had the correct claim number and didn't need it from me. I got a **** for the visit. I called and spoke to the first women who again refused to do anything and told me I had to call L&I (after getting angry at me because she thought L&I was insurance and not state coverage for a work injury). I called L&I then called Evergreen again and they said they never received payment from them despite them saying they've paid you. My claims manager sent you a letter on April 29, 2022 telling you my **** was covered and it is illegal to **** me. I received a final notice on June 1, 2022. I called again, your employees told me to fax this letter because it could not be emailed on June 10, 2022 at 9:02am. I was told my account would not go to collections while I was dealing with this. I was also told that you only have a letter saying my coverage is for March, which makes no sense since the ONLY care I received was on January 2, 2022 from Evergreens doctor. I was told to call and confirm Evergreen received it this week. I called and was put on hold for 15 minutes then hung up on. I called AGAIN and the employee became very rude because I was getting frustrated that I keep doing exactly what you tell me to and you refuse to reach out to anyone and just tell me it's my problem. I was told *I* needed to be more professional despite TWO of your employees SPEAKING over me. I was rightly frustrated especially after the way I was treated from the get go. Your staff said they are legally allowed to ask for information. I provided the information is every way you asked - it's illegal to **** me after L&I. By the way I suddenly could email after asking how I was suppose to fix this if they were just going to keep saying they received nothing.