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Find a Location

AAA Maintenance & Cleaning has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AAA Maintenance & Cleaning

      17837 1st Ave S STE 314 Normandy Park, WA 98148-1728

    • AAA Maintenance & Cleaning

      27013 Pacific Hwy S Pmb 314 Des Moines, WA 98198-9250

    Business ProfileforAAA Maintenance & Cleaning

    Blind Cleaning
    Multi Location Business

    Current Alerts For This Business

    Licensing:
    BBB confirmed that AAA Maintenance & Cleaning had not obtained a necessary license from Washington Department of Labor & Industries. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.lni.wa.gov - 800-647-0982
    Misuse of BBB Name and/or Logo:

    On April 14, 2022, Better Business Bureau contacted AAA Maintenance & Cleaning requestingthe modification of its advertisement. Specifically, AAA Maintenance & Cleaning is displaying BBB's?Accredited Business?seal on their company’s truck.?Use of BBB's seal may imply BBB Accreditation, although AAA Maintenance & Cleaning is not currently a BBB Accredited Business.?

    ?  

    BBB's name and seals are federally registered trademarks owned by the?International Association of?Better Business Bureaus and may not be used without IABBB's express permission.

    ?  

    Despite written requests, as of April 28, 2022, AAA Maintenance & Cleaningcontinues to display BBB's?Accredited Business?seal. BBB has not received AAA Maintenance & Cleaning's written assurance it will refrain from using BBB's seal in an unauthorized manner.

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    AAA Maintenance & Cleaning offers blinds cleaning services, including venetian and wood blinds.

    Business Details

    This is a multi-location business.

    Find a Location

    AAA Maintenance & Cleaning has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AAA Maintenance & Cleaning

        17837 1st Ave S STE 314 Normandy Park, WA 98148-1728

      • AAA Maintenance & Cleaning

        27013 Pacific Hwy S Pmb 314 Des Moines, WA 98198-9250

      Location of This Business
      17837 1st Ave S STE 314, Normandy Park, WA 98148-1728
      BBB File Opened:
      4/1/2000
      Years in Business:
      33
      Business Started:
      10/1/1990
      Business Started Locally:
      10/1/1990
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Star Video
      • Ferrell Enterprises
      • AAA Blind Cleaners
      • Monte Robert Ferrell
      Business Management
      • Mr. Monte Ferrell, Owner
      Contact Information

      Principal

      • Mr. Monte Ferrell, Owner

      Customer Contact

      • Mr. Monte Ferrell, Owner

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/26/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Between Jan 10th and Feb 10th I had AAA Blind Cleaners/Repair- Monte Ferrell come to install a new cord on my blinds. The old one had broken. His website says he offers a senior discount (I am 76). He did not have the exact cord I needed and installed one that was to wide for the pully. It did work but I knew it was going to be a problem. He had me pay him $185.00 CASH and provided no receipt. This was a 20 minute job...but he did come to my home and I was glad to get it working. I asked what he would do if it broke and he said no problem I will just come back out and fix. It broke within a week! I let him know and he tells me it takes forever to get those parts - they come from *****... I will order one. I said I can order one on Amazon. I received mine from Amazon a few weeks ago and let him know that I wanted to set a date to get this done. NO RESPONSE!! I have texted and email but nothing. At this point I would like to receive my $185.00 back or have him out to install the new one. The blind is in my bedroom so it bothers me to have the light shine in.Thanks, ***

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rosario A.

      1 star

      06/21/2022

      Nightmare!!! Dont do business with Monte, the owner. He is rude, unprofessional and does not do the job at all. He lets this Asian woman who does not understand and does not speak English do his job and he treats her like an animal. The demo video on his ad is contrary to the actual job and so all my blinds looked like they were not cleaned at all. He never answer the call anymore after I complained. He took the $200 cash only demand payment, no receipt given. He pose himself as a military veteran but sad to say no accountability of his work at all. I dont know why hes still in business. I dont know how we can get our money back. Hes the only person in business I encountered who is dishonest, mean and does not treat people and customers right. Oh well, Theres Karma! My advice Do not deal with this Monte guy when it comes to doing any cleaning job for you

      Local BBB

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