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Find a Location

McCabe's Automotive Specialists Inc has 1 locations, listed below.

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    Business ProfileforMcCabe's Automotive Specialists Inc

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/10/2014

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    McCabe's Automotive Specialists Inc offers automotive repair and maintenance services.

    Products & Services

    Auto Repair

    Business Details

    Location of This Business
    3147 Bridgeport Way W, University Place, WA 98466-4519
    BBB File Opened:
    8/1/1984
    Years in Business:
    45
    Business Started:
    11/1/1978
    Business Started Locally:
    11/1/1978
    Business Incorporated:
    12/29/1992
    Accredited Since:
    6/10/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Richard McCabe, President
    • Miss Ashley McCabe, Manager
    Contact Information

    Principal

    • Mr. Richard McCabe, President
    • Miss Ashley McCabe, Manager

    Customer Contact

    • Mr. Richard McCabe, President
    • Miss Ashley McCabe, Manager

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my **** Escape to ******** 7/11/22 to check out issue with slipping in first gear. It is the closest place to where I live. They kept the car 4 days. They charged me $146.21 to diagnose the transmission. I got a call from *** the Service Manager who told me transmission bad, coolant sensor bad and would cost $6000 for transmission or $3600 for rebuild and another $1000+ to replace coolant sensor. I told him I could not afford new or rebuilt transmission. I asked to find a used one. 3 days later when I got no call back, I called McCabes and was told by ***'s coworker that he couldn't find a used transmission. I went that day on my lunch hour to pick up the car. I spoke to *** who gave me the attached "diagnostic testing" they did. He DID find a used transmission with a 3 month warranty but he said he "can't in good conscience" put that into my car because it had more miles than my car. I said but at least it's working and mine isn't and asked him to put it in. He refused to put in that transmission. It was then documented I declined a rebuild. Yes - I did! Because there was a used one available that I could afford! *** was not having any part of anything unless he was going get thousands of dollars out of me! They charged me $146.21 for the diagnostics and gave me this bogus paperwork stating all these various things wrong with my car. After waiting a few weeks until I could finally get my car into AAMCO, they ran the same diagnostics. NOTHING wrong that ******** listed except for the transmission and even that was not what *** said was wrong. No issue with coolant sensor, no issue with battery, no issue with power steering fluid, no issue with heater blower, ignition or anything else they listed! Oh - but I do have 2 wheel bearings gone bad which ******** didn't check?? I want my money back! This is nothing short of shoddy and fraudulent tactics on ******** part. They shouldn't be in business in my personal opinion.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Great West + Pacific

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