Business ProfileforHaselwood Cadillac Chevrolet Buick Pontiac GMC

I bought a car from this dealership on 9/11/2023 and the check engine light came on a week later. I didnt get the car back until 11/20/2023. I had tried to pick it up on 11/1/2023 but half a tank of gas had been used and the windshield was broken which had not been when I dropped it off. The dealership replaced the windshield and after speaking with the gm I found out the misrepresentation of the sale of the car as it had been through CarBravo which is a ** company. I had wanted to buy a certified used. The check engine light came on again and the car was dropped off 12/22/2023. They tried to charge me over **** for repairs on issues they did not catch. They also told ** that I had traded the car in when it was in their shop. They have been refusing to return my messages and provide contact for the owner of the company. I have had to reach out to the state, attorney generals office, and ** to have any response or resolution. They will not take back the car even through they sold me something that is not functional. They told there were no loaner cars even through the ** said so. They me I could rent one from them. They offered to discuss the trade in value and then told ** they would not buy back or trade in the car. They told me I bought a used car what would I expect. I expected to have a car I could use, customer service, not having to reach out to the ag office to find out where my car was, not having to work with ** to have a dealership talk to me about a car in their care. I shouldnt have to contact DOL to have them give me updates about repairs or spend hours on the phone with **, Car Bravo, and state agencies to try to get my money back for a lemon. This is awful customer service and support. Do not buy from them. They are all talk but their service reflects their character and they have fallen from the standard ************** started.