Business ProfileforAuto Outlet USA, Inc.
Current Alerts For This Business
At-a-glance
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Overview
Business Details
- Location of This Business
- 385 Piney Forest Road, Danville, VA 24540
- BBB File Opened:
- 7/16/2004
- Years in Business:
- 20
- Business Started:
- 1/1/2004
- Business Started Locally:
- 11/1/2022
- Business Incorporated:
- 1/1/2006
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. Kenneth Merricks, Co-Owner
- Mr. John Merricks, Co-Owner
- Contact Information
Principal
- Mr. John Merricks, Co-Owner
Customer Contact
- Mr. John Merricks, Co-Owner
- Additional Contact Information
Phone Numbers
- (888) 299-8565Other Phone
- (434) 799-8721Other Phone
- (888) 299-8565
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/20/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Shelton J
09/04/2024
Auto Outlet USA, Inc. Response
09/05/2024
My name is John Merricks, I'm one of the owners of Auto Outlet USA located in Danville, VA. All the vehicles we sell here have free access to every customer for a FULL CARFAX vehicle history report which shows how many owners, where the vehicle has been previously serviced and prior accidents if the vehicle had any. Both CARFAX and AutoCheck are showing NO accidents reported on this vehicle. I've sent not only a copy of the CARFAX, but an AutoCheck vehicle report to the BBB for their review. This vehicle was serviced at *** ***** **** *** **** ****** on *** ****** ***** ********* ** on April 17, 2024. A state inspection which checks the tire condition, front and rear brakes,all running and head lights, the exhaust system, etc. was performed along with a Full Synthetic oil change. That invoice will also be sent to the BBB for review. As far as the "service due" message, all the customer had to do was call US and we could have had it reset for him. Mr. ******* came in person to our dealership and was able to view, test drive and inspect the vehicle before purchasing it.
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