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Find a Location

Bower Heating and Air Conditioning, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBower Heating and Air Conditioning, Inc.

    Air Conditioning Contractor
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/29/2011

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers heating and air conditioning services.

    Business Details

    This is a multi-location business.

    Find a Location

    Bower Heating and Air Conditioning, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2501 Plantation Rd NE, Roanoke, VA 24012-7830
      BBB File Opened:
      10/2/2009
      Years in Business:
      18
      Business Started:
      11/1/2005
      Business Incorporated:
      12/8/2008
      Accredited Since:
      9/29/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Wayne Bower, President
      • Mrs. Angie Bower, Secretary
      Contact Information

      Principal

      • Mr. Wayne Bower, President

      Customer Contact

      • Mrs. Angie Bower, Secretary

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/14/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      In March 2016 Bower installed a NEW Trane AC. had a defective coil, replaced the next day. July 2017 unit not cooling. Put in Freon because the unit was leaking again. At the end of the summer of 2017 the unit still was not cooling. We called Bower in Spring of 2018. They added another 3 lbs. of Freon, and changed out the coil again. The AC was not cooling at end of 2020, we contacted Bower April 2021. All freon had leaked out. Freon should not have to be replenished so often. In the winter we have to cut power to unit because the air handler would come on by itself. reported it, tech said never heard of that happening before..no effort to fix it. next service person knew it was caused by ALL Freon leaking out. Bower refuses to correct the problem. They want to keep charging us to replace Freon. When we spoke to **** at Bower he blamed Trane’s inferior product quality for the problem. Extremely disappointed Bower won’t stand behind product and poor customer service.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Western Virginia

      BBB Reports On

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