Business ProfileforFireside Windows & Doors Inc.

Be weary of a Jack of all trades, for they are a master of none! Hired this company to do my eavestrough last fall plus gutter guard. If the eavestrough was on a strait section it was good, but 2 sections out of 4 leaked when “done” But I have a covered front porch with multiple 90 corners which their crew couldn’t figure out how to install properly when using the pre fabricated corners. As a result they couldn’t stop them from leaking and just poured a godly and ugly amount of caulking to to “fix’ (they are still leaking) Crew tried to move location of down spouts without consulting me first on one section, then when I asked them to return them to normal, I had to insist on new sections of trough, because they just wanted to patch already cut holes. When Owner told me they were finished and ready for payment, I put my own ladders up to inspect, only to find the gutter guard terribly installed. In some spots it was not continuous, 18-20”gap. At the corners they left 4” or more gaps didn’t meet because of my steel roof edge they couldn’t figure out how to modify gutter guard to accommodate. Other sections of guard wasn’t secured properly 4-5 screw for a 6’ section. Some sections of guard caved in, looks like they put their ladder on it. When I brought this to owners attention they came out and did a patch work fix. And ended up causing damage to the new eavestrough with their ladders. Ie. scratches, scuffs, creased it. But never fixed dented in gutter guard. When I inspected second time I was done, as well in the 4 weeks this dragged out. 2 of the down spouts they installed detached from the house in minor storms, which I ended up fixing myself. I refused to pay last payment until it was done right. I wanted to whole front porch taken down and done right. I was told by owner that he would get his best trough guy to come out with him and they would personally redo it in the spring, He would give me a call. As of this date, No call has been received.