4 Customer Reviews
Review from Debbie G
1 star11/05/2024
I used this service to transfer my mother from the hospital to hospice. Not only were they 17 minutes late from the arrival time I booked but they didn’t read the paperwork that said my mother needed oxygen. I had to ask the nurses station if they could use the hospital oxygen until they got to their transport vehicle. After this 2 days later I receive a copy of the invoice and they had the audacity to charge me for an extra 6 minutes waiting time. Who did the waiting…….us? They were late to pick up and I am the one who did the arranging of the oxygen that they forgot to bring to the room with them and I’m charged a waiting time. What a pathetic service, we do not need to experience this kind of service when we are transporting our loved ones to hospice. Would not recommend this company to anyone!Review from janice
1 star29/01/2023
I had total joint hip replacement and decided to use a wheelchair transportation provider instead of a taxi and a walker. The driver at Voyago was very courteous but showed up 20 minutes early ? Why.. so they could tack on the 50 percent waiting charge maybe . The driver drove above the speed limit and swerved from lane to lane. The van drove as if it was a broken down cattle truck. UNSAFE, ROUGH , RATTLING and DISGUSTING. The wheelchair they provided was substandard. I sat the entire hour in fear and pain and I AM WARNING EVERYONE about using this overpriced and unsafe service. It cost me $250 to go from LUH to Tillsonburg in a broken down wreck.Review from Sharon C.
1 star24/11/2022
Frightening ride from Woodstock Hospital to Delhi with my elderly father. Driver speeding 100km/hr in extremely dense fog and using 1 wrist on the wheel. I told him to use 2 hands and slow down. He was dangerous and wreckless. I told the driver I would be lodging a formal complaint with the company and BBB.Review from Andreas N
5 stars08/10/2021
Booked a 24 seat bus for soccer tournament in Vaughan, bus was clean, on time, driver was amazing, courteous and very accommodating. Girls had a blast bonding as a team and parents never had to worry about the long tiring drive home. Would recommend to anyone, great service.
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