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            Business ProfileRicky Ratchets

            Auto Repair
            BBB accredited business

            Contact Information

            140 Clarke Road

            London, ON N5W 5E1

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            Email this Business
            (519) 455-5351

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 15/8/2014

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            140 Clarke Road, London, ON N5W 5E1
            Email this Business
            BBB File Opened:
            7/6/1995
            Years in Business:
            30
            Business Started:
            1/11/1993
            Business Incorporated:
            1/9/2008
            Accredited Since:
            15/8/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of REGISTERED for this business, issued by Ontario Motor Vehicle Industry Council

            These agencies may include:

            Ontario Motor Vehicle Industry Council

            800-789 Don Mills Road

            North York ON M3C 1

            800-9436002

            https://www.omvic.on.ca

            Type of Entity:
            Corporation
            Business Management
            • Richard McMullin, Owner
            Contact Information

            Principal

            • Richard McMullin, Owner

            Customer Contact

            • Richard McMullin, Owner
            • Linda McMullin, Office Manager
            Additional Contact Information

            Fax Numbers

            • (519) 453-6230
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            19/10/2021

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I paid for this auto mechanic shop to install a part called an actuator correctly and was not done right. My main mechanic documented on paper that the part was hanging and not attached and was not adjusted properly. I am seeking a full refund
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            CHRIS P

            18/01/2023

            On Jan 14th I purchased a set of used Truck Rims from Rick. He told me they would fit my truck. These were purchased from Rick through facebook marketplace. His exact words to me where a Chevy Rim is a Chevy Rim. When my mechanic tried the rims with snow tires, they didn't fit over my brake calipers. I contacted Rick about returning the Rims and getting a refund, I was told "Sorry no refunds on Facebook Marketplace" . I explained thats why I bought the Rims through a business name like Ricky Ratchets. He told me not to contact him anymore. Very disappointed that a business can operate like this. I'm out some good money as well. Not happy

            Ricky Ratchets Response

            23/01/2023

            This customer was told exactly what year the rims were from. He never disclosed what year his vehicle was. He said in writing that he was going to do a test fit with a rim before he purchased. He did not do that. He was told it was a 6 bolt wheel. We did offer to trade for another set of rims that may work for him, but he refused. You would think someone would test fit a rim before installing all the tires if you were putting an '06 product onto what turned out to be a 2020 model - especially with a dual piston over-sized caliper. The beauty of doing transactions using text is that you have a record of the conversation and how things transpired.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Western Ontario

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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