Customer ReviewsforFreedom Motors USA

Absolutely wonderful!! Our mobility specialists was the best. Krista Tingly. She was extremely knowledgeable as nd very patient with me. I have never bought a car over the internet. Krista made it easy. Thank you so much Krista and Freedom Motors USA. We are now back doing the things we love. ??

Horrible wiring condition at right and left sides of rear bumper after ramp conversion. Because of this it has become a Safety issue for the electronic parts. Side Detection System doesn't work because of the poor wiring according to a GM dealership and a Mobility Works dealership. Freedom Motors won't take responsibility for their wiring mess up, which in my mind they don't care about their clients and Safety the only thing they care about is the Money for what they Charge for a Handicapped accessible vehicle.

Dont try to trade with them 20 thousand over sticker for a new one I tried to trade mine these folks should be charged with preying on the disabled no stars for this company one star so I could leave a review

The process was smooth at the beginning. They were great about sending me pictures and communicating when about selling the car. Once they had payment in hand in too weeks to get my car to me. It goes into a shipping system and it just sits there until someone accepts the jobs. I got a call that the job was accepted and on its way to me after they told me that it if it was not received by next Wednesday they would make my 1st payment. I got the call on Friday that my car was picked up and should be to me by Sunday. On Sunday, I got a call from the driver stating that he had a death in the family and he had no idea when he'd get me my new car. I text the car salesman and let him know that I had been very patient but I had been waiting weeks and now I had no idea who had my car and where it was and where it would get to me and I said that I hope he'd honor making my payment. After saying that he would, he confirmed that my car was getting picked up and would be to me next week. I finally got my car and when it came time to make my payment they refused. After telling me TWICE, they would make my first payment they refused. I should have know they'd screw me once I got my car but I'm extremely disappointed and I never expected them to actually refuse to make the payment after promising me twice that they would. It's shady business and the last time that they will get my business. They got me my car less than a week before the 1st payment is due and while they can't control the shipping and when it's picked up but they can't control how they treat people and when you promise you'll do something standing by your word instead of leaving me with the payment the day before it's due and only after I followed up to verify.