Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

WMGB Home Improvement has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWMGB Home Improvement

    Home Improvement
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.81/5stars

    Average of 42 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/13/1990

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    WMGB Home Improvement states they offer home improvements 

    Products & Services

    This company offers sales and installation of glass block, egress windows and vinyl replacement windows.

    Business Details

    Location of This Business
    2131 Martindale Ave SW, Wyoming, MI 49509-1837
    BBB File Opened:
    5/15/1990
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Incorporated:
    5/20/1988
    Accredited Since:
    6/13/1990
    Type of Entity:
    Corporation
    Number of Employees:
    30
    Alternate Business Name
    • West Michigan Glass Block, Inc.
    • W.MG.B. Home Improvements, Inc.
    • WMGB Home Improvements
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:30 PM
    T:
    8:00 AM - 4:30 PM
    W:
    8:00 AM - 4:30 PM
    Th:
    8:00 AM - 4:30 PM
    F:
    8:00 AM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Contact Information

    Principal

    • Mr. Greg Cowan, Chairman of the Board

    Customer Contact

    • Mr. Tim Willis, President
    • Mr. George Clark, Vice President
    • Ms. Julie A. Cowan, Board Member
    • Mr. Greg Cowan, Chairman of the Board
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/05/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    **** installed an egress window, but they didnt finish the job. They broke a footling drain tile and tore out my down spout drainage system. I was told they would fix what they ruined, they brought the materials to my house never fixed it and buried the botched mess and left. Waiting for them to come back, I called when the well started filling up with rain water. I was met with a belligerent, rude and aggressive, angry, staff. I told them my basement contractor told me that water would burst through the window and to call them. I was accused of pointing fingers at them, staffer claimed they were not at fault, not their responsibility. I told her we never had a flood in our basement prior to a huge hole dug at the foundation . It took 3 calls to get to the owner **** to speak with me, 5 days to come out and see the issue. They left a pump to prevent the third flooding of my basement. I had to hire a water restoration company and paid $1000 for the deductible. Work is still unfinished and the ground is sinking around the mess they left. It will cost as much as the egress window to fix this mess as to install the window. This was installed in August/September. I paid in good faith waiting for the completion and final inspection; this has not been addresses resolved, finished. I have requested reimbursement of the unfinished work which will have to be done by another. By the way they pulled a permit to do the work. They should lose their license for installation of egress windows. Shotty work, shame on them.
    Read More

    Customer Reviews

    42 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    joe m

    1 star

    04/11/2024

    worse experience I've had, they promise things and didn't deliver, they left ruts in my yard and had said they would fix the ruts and they came and put dirt down and seed and didn't level anything out, and the ruts are still there, I've tired to e-mail them and haven't gotten a response from them. they had promised to use board pn the ground fro the excavation like they did at my neighbors house and didn't, not with th price they charge and then don't respect someone's property

    Local BBB

    BBB in Western Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.