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          WMGB Home Improvement has 1 locations, listed below.

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            Business ProfileforWMGB Home Improvement

            Home Improvement
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.92/5stars

            Average of 48 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/13/1990

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            WMGB Home Improvement states they offer home improvements 

            Products & Services

            This company offers sales and installation of glass block, egress windows and vinyl replacement windows.

            Business Details

            BBB File Opened:
            5/15/1990
            Years in Business:
            40
            Business Started:
            1/1/1984
            Business Incorporated:
            5/20/1988
            Accredited Since:
            6/13/1990
            Type of Entity:
            Corporation
            Number of Employees:
            30
            Alternate Business Name
            • West Michigan Glass Block, Inc.
            • W.MG.B. Home Improvements, Inc.
            • WMGB Home Improvements
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:30 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Contact Information

            Principal

            • Mr. Greg Cowan, Chairman of the Board

            Customer Contact

            • Mr. Tim Willis, President
            • Mr. George Clark, Vice President
            • Ms. Julie A. Cowan, Board Member
            • Mr. Greg Cowan, Chairman of the Board
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: How to make your next home improvement project a success

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/05/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            **** installed an egress window, but they didnt finish the job. They broke a footling drain tile and tore out my down spout drainage system. I was told they would fix what they ruined, they brought the materials to my house never fixed it and buried the botched mess and left. Waiting for them to come back, I called when the well started filling up with rain water. I was met with a belligerent, rude and aggressive, angry, staff. I told them my basement contractor told me that water would burst through the window and to call them. I was accused of pointing fingers at them, staffer claimed they were not at fault, not their responsibility. I told her we never had a flood in our basement prior to a huge hole dug at the foundation . It took 3 calls to get to the owner **** to speak with me, 5 days to come out and see the issue. They left a pump to prevent the third flooding of my basement. I had to hire a water restoration company and paid $1000 for the deductible. Work is still unfinished and the ground is sinking around the mess they left. It will cost as much as the egress window to fix this mess as to install the window. This was installed in August/September. I paid in good faith waiting for the completion and final inspection; this has not been addresses resolved, finished. I have requested reimbursement of the unfinished work which will have to be done by another. By the way they pulled a permit to do the work. They should lose their license for installation of egress windows. Shotty work, shame on them.
            Read More

            Customer Reviews

            48 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Julie K

            01/28/2023

            **** and ****** did an amazing job on our glass block windows in the basement. **** will be the first place we start with another project we will have

            Local BBB

            BBB in Western Michigan

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