76 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Darren M
5 stars06/11/2023
Awesome, start to finish!!! They even followed up AFTER everything was completed.Review from Wayne E
1 star01/12/2023
Always about the fees with this bank. Been with them over 10 years, no loyalty.!! Had over **** in saving, still I was hit with fee. As soon as I can goodbye pfcuReview from Steven C
5 stars12/27/2022
Always a pleasure to deal with, very professional and flexible. Very happy to be a member.
PFCU Response
12/28/2022
Hi ******, thank you for sharing your kind words! We're happy to hear you've had a great experience with us. Sincerely, PFCUReview from Anthony A
5 stars11/14/2022
PFCU is here for me in the good times and the bad. Recently my family is going through difficulty financially with home and vehicle repairs. After a call for assistance they helped remove the multitude of issues by combining them into one smaller payment. This is an answer to prayer for my family.PFCU Response
11/15/2022
Hi *******, thank you for taking the time to share your review with us. We appreciate your kind words. Sincerely, PFCUReview from Marcy M
5 stars10/28/2022
We just applied to be preapproved for an auto loan and it was a hassle free experience. We've never had any issues when getting loans from PFCU. Great place to do business.Review from JUSTINA C
5 stars10/21/2022
I've had an account and various loans with PFCU since 2006 and I've always gotten exceptional service from kind, caring employees.PFCU Response
10/24/2022
Hi *******, thank you so much for your kind words! We appreciate you taking the time to share your review with us. Sincerely, PFCUReview from James H
5 stars10/20/2022
Service was awesome thanks. Still helping me out with online stuff.Review from Merle P
5 stars10/16/2022
It was a very professional experience. Every one was very thorough and explained every step in an easy to understand way.Enjoyed doing buisiness with PFCU.PFCU Response
10/17/2022
Hi *****, thank you for your kind words. We're happy you had a great experience! Sincerely, PFCUReview from Patty Z
5 stars10/14/2022
Very, very easy and quick loan...within a couple of hours money was in my account!Review from Delores D
5 stars10/12/2022
I was having issues making a payment on my boat loan with PFCU becuase of updates made to my other financial institution's bill payment system. I was calling back and forth between the two call centers and could not get a solution and was getting behind on payments trying to figure this out. Thankfully today I went into the branch in Delta Township and was lucky enough to be helped by *************************! She was so knowledgeable and understood the issues I was having. Was able to contact other departments in no time to have issues corrected for me. I had to wait briefly while she reached out and I could hear her interactions with other members, she was so kind and it's like she knew exactly what to say in each situation. She helped me with something that has been stressing me out for months and she made it feel like a piece of cake! She is a keeper, an outstanding employee in my opinion. I am a former senior loan officer at another local credit union ( now stay at home mom) but from my experience in the industry she is top notch. Thank you ****!!PFCU Response
10/13/2022
Hi ******, thank you so much for taking the time to share this review. Your kind words are appreciated and we're happy to hear you had a great experience. Thank you, PFCU
Customer Review Rating
Average of 76 Customer Reviews
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