Business ProfileforThe Preserve at Woodland

When paying $1,200+ in rent, you deserve a LOT more than this. A $10 "Building fee" is taken out of your rent and if it's for maintenance, it's clearly not being used properly. The buildings are dirty and reek of marijuana and cigarettes to the point that it could be smelled outside of the building and eventually made its way into our own ventilation system. Our neighbors were so loud through all hours of the night and even after two notices to the office and confronting them ourselves, nothing happened. Our car getting broken into is what finally did it. The building was maybe cleaned once a week. The laundry room was always disgusting. Neighbors would consistently leave their clothes in the machines for HOURS on end. People never pick up after their dogs outside. Our bathroom ceiling would consistently leak. All that was done was patchwork on the ceiling until it started again. Living room floor flooded after a major rainfall and when maintenance came in to glue to floor back down, it just peeled right back up for the next year and a half. When you move out, DO NOT skip the move out tour with maintenance. One of the usual maintenance men was very kind as he usually is. But another was accusing us of letting our cat urinate on our bedroom floor after ripping up the carpet, which they will do. He was extremely aggressive about the matter. The other maintenance man listened and believed us when we explained that I've had my cat for 16yrs and she has NEVER had an accident. He said that there was water damage from the foundation and it was clearly visible when the carpet was ripped up and black mold was on the edging of the room in the wood. Maintenance is great at fixing things in a timely manner, we just feel that things are fixed cheaply & with as many shortcuts as possible. We have been so much happier, safer, and healthier since moving out of there and I honestly believe a lot of our health problems were sourced from the mold coming from the ceiling and flooring.