Business ProfileforBistro MD, LLC

This is a second complaint in regards to the unethical practices of BistroMD. After speaking to customer service supervisor, ********, and still having no budge to be listened to, I am writing this conplaint against the ******* branch of BistroMD. I cancelled my food delivery subscription on January 29, ****. Most importantly, I had only purchased meals made by your dieticians for only one week - the week of January 15, ****. I had placed my plan on SKIP for two weeks until next week, February 5, ****, as seen in the images below. I want this to be known because there is no reason to charge me for a subscription if my plan was on SKIP for the week the meals were charged. Therefore, since my plan was on SKIP and I canceled on the 29th of January, there was no reason that an order should have left your warehouse and shipped out to me. Moreover, I do not eat beef, fish, or pork. However, your company decided to send out a shipment of this specifc food - which I will not eat. This frozen food will be returned to your business by ***** if it is delivered to me. I need your company to cancel this order immediately and refund me for an order that I never placed on my own free will. I did everything I could to make sure I was not charged for an order of meals that I would never eat. If you do not refund me and cancel this shipment, I will be contacting my bank and pursue this higher than BBB. ***************************