Business ProfileforWater Medic of Cape Coral, Inc.

. On 7/25 instead of getting our usual doorknob note that monthly salt service was done, there was an estimate for a job for $350.00 because apparently we needed a ***** value rebuild kit, on that estimate, it was stated that the salt tank was filled to the top with water, and it would need 5 bags of salt (so our normal service wasn't even completed for July). So I called Water Medic and told them that I would approve the $350 job, and to make sure that they would come back either on Thursday or Friday since my husband is off work so we could make sure the job was done, and that we could pay for it as well. The clerk stated she "couldn't" find the estimate on file, but would still send a request to the tech. On 7/31 (which is a MONDAY) I came home to find another estimate at my door. But the amount was now $3,665.00. Once again it's stated that the salt tank is filled with water, and needs salt. No invoice, no clear explanation that the $350 job was done, or if our tank had salt, because they didn't even come the days I had requested. A week goes by, and I told my husband to follow up to see if the job was done, if the salt service was done, and it slipped his mind. So in addition to the text message today, I received a call from my MOTHER IN LAW stating that someone called her from Water Medic, asking to speak to my husband (we haven't lived with her since we purchased our home 15 YEARS AGO) , and when she asked why, the lady stated it was a personal manner. So I called water medic, and spoke to the infamous **** who when I confronted her on why would she call someone's family member, she stated she tried to ****** my information because my husband was "ignoring her texts and calls". What company does this. And when I explained why would I pay for salt service for July and August when it's clear on the estimate they can't put salt in the tank, her answer was, I'm not a tech.