Business ProfileforPetco Support Services LLC

What a nightmare. Usually go to my Vet, but wanted to try Vetco for my dogs rabies vaccines due to price and location. I went to the Vetco (Petco) on Westport Ave. Norwalk, CT.’ My appointment was scheduled for 11:05 and I was told to get there by 10:55 which I did. When I arrived there were 4 kother families with their dogs before me and I had to wait on line for over a 1/2 hour standing holding my dog. It was hot and I was getting so sick from the heat and standing that I almost fainted. I finally had to leave. It was so hot that the woman signing everyone in had to have a little fan clipped to her podium/stand. On top of this, there was a filthy scale to weight all of the dogs. No cleaning in between. No hygienic practices. When I left there were still families waiting to be seen. The vaccines hadn't even started being administered yet and this was at 11:27 am. I gave Vetco a shot but after needing to leave due to unorganized and exceedingly long wait time, on top of nausea from the heat and worrying about cleanliness for my girl, I won't be going back again. What a waste of a Saturday morning. Very disappointed.