Customer ReviewsforForcefield Hurricane Protection Systems®
13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jennifer C
5 stars04/23/2024
My husband and I cannot say enough good things about Forcefield Hurricane and their team. We needed all new windows and exterior doors installed after Hurricane **** From the start of this project we have been met with nothing but professionalism. The installation team always showed up on time and immediately went to work. They were courteous and always left the job site as clean as when they arrived. We had daily in person interactions with *****, and he was always personable and professional. The office staff was very thorough and kind during our interactions. From top to bottom this has been a wonderful experience.Forcefield Hurricane Protection Systems® Response
04/24/2024
THANK YOU ! ! ! for taking your time to provide a review on our Firm.
EXPERIENCE REALLY DOES MATTER !
Forcefield Hurricane, Since 2004 !
Review from Cathy C
5 stars04/10/2024
Our experience with Forcefield Hurricane has been wonderful! The workers were excellent! Professional, courteous, and cleaned up. We love the product!Forcefield Hurricane Protection Systems® Response
04/11/2024
THANK YOU for choosing us and for taking your time to share your FORCEFIELD EXPERIENCE !!
We are happy to continue serving our clients for 20 years !
EXPERIENCE MATTERS !
Review from Carol p
5 stars04/09/2024
Have had forcefield hurricane shutters for 4years almost now . I called for service for a lock with a wasp inside . ***** came right out and assisted me with issues for free! Very pleased top rated company!Forcefield Hurricane Protection Systems® Response
04/10/2024
THANK YOU for taking your valuable time to share your FORCEFIELD experience with others.
Four years ago, or 20 years ago, here's a good example of how we take care of our clients.
Compared to other outfits, We're LOCAL, not renting a cheap space somewhere, WE OWN OUR OWN BUILDING and we are HERE TO STAY and take care of our clients !
Thank you again !
FORCEFIELD, where EXPERIENCE MATTERS - SINCE 2004
Review from Linda C
5 stars10/16/2023
If you look up the definition of Quality in the dictionary you may very well find Forcefield Hurricane Protection System mentioned with a cross reference under ************************ and ***** along with *******'s team mate installed hurricane shutters on my entire house today. Not only do they look wonderful, they are very well done with beautiful results of a quality product.I was pleased with the price of my shutters but the bonus was having excellent communication from a company that has professional, caring employees that deliver what they promise.After installation you are shown how to use and care for your investment in safety as well as given an invitation to contact them if you have any problems or questions in the future.Forcefiled has shown they are a professional company that delivers quality work, cleans up after themselves, courteous employees, and gives you great communication from the time of purchase to the final installation.Thank you Forcefield for an excellent experience. **************Review from Les W
1 star03/09/2023
Forcefield cancelled the first appointment less than an hour before they were to arrive. I called a week later to reschedule. I wanted a maintainence check on four electric shutters and the replacement of four manual cranks. When the three workers arrived they wanted $1600.00. I complained,they said it was the going rate ! They were on scene for less than and hour. No new parts were required on the shutters. They checked and lubricated the shutters. The cranks were $400.00 of the $1600.00. They made no attempt to clean up and left the old cranks on the front porch. One crank handle was not replaced. Workers left quickly. I would never recommend this company for any work. I failed to get a quote up front, thinking a maintainence check would be reasonable. The one star rating is more than deserved based on my experience.Forcefield Hurricane Protection Systems® Response
03/10/2023
Client contacted us to service/repair his electric rollup hurricane shutters. It should be noted that these are NOT Forcefield products. These products were manufactured and purchased elsewhere, and were installed by others, NOT FORCEFIELD.
We dispatched 3 *************** technicians to the jobsite.
The price was quoted, and the client agreed to the price, including four universals at $100 each.
Electric shutter service for 4 roll shutters included:
Removal of roll shutter hoods on 4 electric roll shutters
Installation roll shutter universals on 4 electric roll shutters
Checking for other worn parts on 4 electric roll shutters
Cleaning of all dirt, debris, frogs, lizards, and wind driven storm debris from inside of hoods and all moving parts on 4 electric roll shutters
Oil/greasing of the idler arm assemblies on 4 electric roll shutters
Verification of idler arm torque/tension set s**** on 4 electric roll shutters
Setting the limits on the electric motors on 4 electric roll shutters
Re-installation of hoods on 4 electric roll shutters
Manual cranks are an override feature built into the electric motor to lower the roll shutter during a power failure and are typically not intended for day to day operation. We simply replaced the damaged product and are certainly not responsible for whatever gear ratio was installed in these non-Forcefield products. We did however insure that they were functional as designed at the time of service.
To be clear: up until this moment, there was no mention of any oil spots that required cleanup. Had this happened or been reported,it would have been handled.
Our employees are highly skilled, professional, *************** professionals. They have been background ******************. They are fully covered by workers compensation insurance. We provide them with health,life, dental and vision insurance. The Company is fully licensed, bonded and insured. Our trucks, trailers, ladders, tools and equipment is top notch. We have specialized in Windows, Doors & Shutters since **** and have maintained an A+ BBB rating.
Car repairs at the ***** Chevrolet or ******** dealership will likely have a different cost factor than repairs done by ***** ***, down on the corner who likely cannot offer background-check verified personnel of the same caliber, and may be uninsured or uninsurable.
Client was under absolutely no obligation to move forward with us whatsoever. Forcefield does not charge by the hour. Client chose us for a reason, called us for a reason and agreed to the pricing prior to any work being done.Review from Tammy W
5 stars09/16/2022
The team from Fortified did an outstanding job of installing our new doors and windows. They were diligent to ensure everything was perfect. The actual doors and windows are beautiful and truly enhance our home. We cant recommend them highly enough.Review from John H
5 stars08/11/2022
Great job and when promised. Love the shutters and installers were greatReview from Bill D
5 stars06/21/2022
Forcefield Hurricane Protection Systems installed Impact windows in our home in June 2022.
The work was professional performed with superb customer service. From installation to completion, the windows were a perfect fit, all minor details were addressed for a seamless transition from the original windows and front door.
B ******
Venice,FLForcefield Hurricane Protection Systems® Response
06/28/2022
THANK YOU for taking your time to share your review.
While we do apologize for delays in production, at the end of the day the job is always done the RIGHT WAY and as you know, we stand behind our work 100%
Experience truly DOES MATTER - and we've been at this here since 2004!
THANK YOU AGAINReview from Anna C
5 stars06/15/2022
I love my Bahamas they changed total appearance of my home.great companyForcefield Hurricane Protection Systems® Response
06/28/2022
THANK YOU for taking the time to provide a review.
Our entire TEAM appreciates the opportunity to provide you with OUTSTANDING SERVICE !Review from Sheryl Z
5 stars04/20/2022
We had Forcefield Hurricane install accordion shutters on our lanai. The crew was awesome and did an amazing job. Jason was very professional and we would highly recommend this company.Forcefield Hurricane Protection Systems® Response
04/21/2022
THANK YOU for taking the time to do a review.
We at Forcefield believe, as we have since 2004 that EXPERIENCE MATTERS
We look forward to standing behind our product for you in the years to come.
Thanks again
Customer Review Rating
Average of 13 Customer Reviews
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