Business ProfileforTrademark Roofing

One thing I had noticed during the whole process was there were no permits posted anywhere on my property at any time. This was explained by Trademark having their own inspectors, all the information would be taken care of by Trademark, and we would be informed of the permit being closed. More than two months later, I had to go to the ****************** website and look up the permit information myself. Ifound the permit had been closed in November. I made the mistake of only getting curious in in January. During the closing walkthrough, while I was talking to the sales rep discussed a few issues. A couple of corners and one part of the roof close to the front door looked off. Since I wasnt sure if this was right or not, I was at the mercy of the sales rep, who also agreed it looked off and he would have someone look at it for us. I was sent a document to sign saying that everything was fine, there was a spot where, if there were any concerns, I should put them there. Naive me thought that since I had spoken to the sales rep and saw him making notes, there was no reason to put anything in that space. I signed the document and sent it in. There was *no* contact from Trademark after that. None. No one has come out to look at the areas of concern, no one has contacted me with closing permit information, nothing. Its been at least two months. Ultimately I am concerned that since the permitting process didnt completely go through the ******************, the roof has been installed incorrectly. There certainly hasnt been any attempt to reach out to me to fix the issues that I can see, and I am sure no one from the company, outside of the original roofing crew has been on the roof to inspect it. Im wondering if it is even installed up to manufacturers code.