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Find a Location

Mikes XS has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Mikes XS

      201 Kelsey Ln Ste B Tampa, FL 33619-4310

    Business ProfileforMikes XS

    Motorcycle Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company provides everything you need to fully restore Vintage Yamaha and XS650.

    Business Details

    Location of This Business
    201 Kelsey Ln Ste B, Tampa, FL 33619-4310
    BBB File Opened:
    4/16/2010
    Years in Business:
    24
    Business Started:
    1/1/2000
    Date of New Ownership:
    8/1/2015
    Business Incorporated:
    7/14/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • XS Revival Parts, LLC
    • Revival Parts, LLC
    • Mike's XS
    Contact Information

    Principal

    • Mr. Thayer Smith, Owner

    Customer Contact

    • Mr. Russell White, COO
    • Mr. Thomas T. Azzarelli, Managing Member
    • Mr. Thayer Smith, Owner
    • Mr. Jerry Marks, Director of E-Commerce

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    WA B

    1 star

    11/21/2023

    I recently ordered a replacement seat cover (Part # 68-6945) for my '82 XS650 Special. Prior to placing my order, a representative for the company told me that 'it is one of the easiest on the list as far as projects go' and 'it is essentially just stretching over the seat and stapling or bolting down the inseams'. The rep sent me a couple of YouTube links for installation. When I received the seat cover I noticed the 'inseams' barely made it up and over the edges of the steel stock seat pan. To remove the original seat cover one must unhook the inseam from the die-cut triangle fasteners. There is not a way to attach the replacement seat cover with staples or bolts. The inseams are not lengthy enough to be attached in the original design either. If one tries stretching it to fit the sewn seams begin to rip the vinyl and ultimately it can tear a hole all the way through as it did in my case. I promptly contacted Mikes customer service (email) and notified them of the issue. I provided them with a photo of the torn cover, I explained that it could not be installed as described, and I initially requested a return & refund. They explained that they do not process returns for damaged items. I replied with more information about the misfitting situation details and requested an exchange for a different less expensive seat cover (Part # 200-2505). The reply I received stated that they would not make the exchange and that I should have had it professionally installed. I sent a final reply expressing my now doubled disappointment. If you are considering a DIY project with these seat covers you should be prepared to do so at your own risk. I do not recommend these seat covers and my personal experience with Mikes customer service leads me not to recommend them to friends as a company.

    Mikes XS Response

    12/05/2023

    Hello,

    We have received the emails in regards to the torn seat cover by the customer. As stated in return emails to the customer, the seat cover was incorrectly purchased and was not for his model motorcycle. This was explained in multiple emails, to why we would not be able to accept it back as it was not an error in the seat cover, it was an error during purchasing when the incorrect seat cover was selected. The seat cover was then damaged after noting it was visibly smaller than the original. We did not receive any emails about the seat cover being to small until it had be torn. 

     

    Thank you

    Customer Response

    12/05/2023

    The vendors response is partially accurate, however, it is misleading through its carefully crafted omissions. Potential customers, try it yourself. Go on their website and see what the search results are when you select **** ****** *****, all models, and hit search. Out of the **** options, select the category on the left Seats. There is one seat cover option that comes up. Part # **-****. This is the seat cover that I ordered, this is the seat cover that I received. I attempted to install that seat cover on my **** ****** ***** and in doing so the vinyl fabric failed. Maybe it would serve your business better to spend less time refuting customer complaints on ******************** and more time actually fixing the issues with your WWW.

    Customer Response

    12/07/2023

    The vendors response is partially accurate, however, it is misleading through its carefully crafted omissions. Potential customers, try it yourself. Go on their website and see what the search results are when you select **** ****** *****, all models, and hit search. Out of the **** options, select the category on the left Seats. There is one seat cover option that comes up. Part # **-****. This is the seat cover that I ordered, this is the seat cover that I received. I attempted to install that seat cover on my **** ****** ***** and in doing so the vinyl fabric failed. Maybe it would serve your business better to spend less time refuting customer complaints on ******************** and more time actually fixing the issues with your WWW.

    Customer Response

    12/07/2023

    The vendors response is partially accurate, however, it is misleading through its carefully crafted omissions. Potential customers, try it yourself. Go on their website and see what the search results are when you select **** ****** *****, all models, and hit search. Out of the **** options, select the category on the left Seats. There is one seat cover option that comes up. Part # **-****. This is the seat cover that I ordered, this is the seat cover that I received. I attempted to install that seat cover on my **** ****** ***** and in doing so the vinyl fabric failed. Maybe it would serve your business better to spend less time refuting customer complaints on ******************** and more time actually fixing the issues with your WWW.

    Local BBB

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