Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Metroplex Mortgage Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforMetroplex Mortgage Services, Inc.

    Mortgage Lenders
    HeadquartersMulti Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Info to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

    All fields are required.

    This is automatically determined using your first name and the first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    20 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Sharon A

      5 stars

      10/25/2022

      Most knowledgeable and friendly group of professionals. Quick to respond to questions and easy to talk to. I was nervous about the refinance program but they walked me through it till the end. What I liked was the team attitude. They work together to get all the questions answered. Thank you again ladies and gentleman and know I will gladly give your name and number to family or friend looking to get a mortgage or refinance. Best to all of you.
    • Review from Selena F

      5 stars

      10/19/2022

      Metroplex did an awesome job providing us with a mortgage on our new home purchase. They were very informed and we even closed 2 weeks early with a USDA loan. I would use them again if I need another mortgage loan!!
    • Review from Donna and Bob L

      5 stars

      10/13/2022

      **** and his team are the best.We have used Metroplex twice, once for a USDA loan and most recently an FHA loan. They are with you every step of the way. They answer all your questions, always a phone call away. They are genuinely happy when you find a house. Closing was in a timely manner, in fact it was a week earlier than the original date! It was a great experience both times. We highly recommend ***************'s @ Metroplex and his whole team!
    • Review from Stephanie I

      5 stars

      05/31/2022

      From beginning to end the experience with Metroplex was great! There is someone always available to help you with any concerns or questions you might have during your mortgage process. We've used Metroplex's services twice now and would definitely use them again in the future.
    • Review from Lara V

      5 stars

      05/16/2022

      Sean and his whole team are absolutely amazing to work with. Start to finish their attention to detail and care were 5 Stars. Can't thank them enough for making getting a mortgage easy and stress free.
    • Review from Tracy S

      5 stars

      04/19/2022

      Trying to buy a home in this crazy market is a complete nightmare, but it could have been so much worse had we chosen another mortgage company. I was working with another company at first, but Metroplex came highly recommended by a seller's realtor, so I gave them a call. From first contact until close, they were extremely pleasant to work with, kept us informed every step of the way, and they even made several calls to us throughout the process, just to make sure we were happy and understood everything. Even my experienced realtor was highly impressed with the communication! We were able to get a USDA loan with zero down, which was a tremendous blessing with the house prices as high as they are now. I will be recommending them to anyone who needs a great mortgage company. Thank you Metroplex for making a crazy process so easy!
    • Review from Kristy M

      5 stars

      02/28/2022

      Metroplex Mortgage has exceptional customer service throughout the mortgage process, and they even take care of you after the process is over and done! Sean called me when he saw a great rate opportunity for me. I am now in a 2.25% mortgage! Sean is the guy you want on your side, I feel very blessed to have been referred to Metroplex Mortgage.
    • Review from Richard K

      5 stars

      12/08/2021

      Metroplex eliminates the typical nightmare mortgage hassle most people go through, they are so good and efficient on my first mortgage in Florida in 2017 I did not hesitate to use them the second time in 2021 and could not of been happier, you really are going to close in 30 days hassle free
    • Review from Anne W

      5 stars

      12/08/2021

      They were wonderful throughout the entire process. Great communication, and a great rate.
    • Review from Chase S

      5 stars

      12/07/2021

      Best Mortgage company to work with. I will use them for every home buying situation!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.