Customer ReviewsforGrand Incentives, Inc.

Just got back from a wonderful vacation in ****** with my husband staying at Vidanta Resorts, what an amazing place. We received this 7-night vacation as an incentive for purchasing our ********************* membership. I have already gotten a full return on my investment with this vacation and look forward to enjoying many more trips with my travel membership.

This is a scam. Given a voucher for 2 nights 3 days free with $50 refundable deposit. Pay taxes $36-$56. Went to make reservation they tried to charge me $550. Said it was taxes and fees. Asked wheres my free nights and was told the hotel is free but the $550 was taxes and fees. The hotel site would have charged me $530 for the same reservation. They said I was receiving upgrades but wouldnt say what was the upgrades. Said it was almost a 4 star hotel but website shows 2 stars and it was comfort inn. I told them just give me my refund which I received.

Just got back from a wonderful family trip to ************, ** with my kids. *********** is a wonderful family resort in a beautiful area near ******************. Thank you to Grand Incentives for providing My Destination Experience certificate making this trip very affordable to create such a great family memory.

These people are the worst. I planned for a vacation for a 3 day, 2 night stay for anywhere in the **. I filled out all proper paperwork and sent in a $50 Refundable deposit. I did this in May 2023 and my vacation was for July 1-3. I never heard from them although theyre trying to tell me they called me but there was no answer, when I clearly have voicemail and have had the same number for 15 years. They claim they left a voicemail which they didnt. I check messages and I also have visual voicemail. They claimed you would be notified 30 days prior to your scheduled vacation date, nothing happened. I had to call around and everytime you call their customer service number @some customer service, the line always hangs up after listening to a message about how great they are. I sent a chat message, still no response. Now mind you its nearing the end of June. Finally, I remembered pinning another number from a text message someone contacted me from. I sent a message regarding my displeasure with their company and requested my deposit back seeming as now its too late to plan for a trip. Finally, someone contacted me back and now they want to tell me they dont schedule vacations for the holiday weekend. If thats the case then why wasnt the dates I selected blacked out they werent. They asked me how I wanted my refund sent either to my checking account or via mail. They claimed they would expedite a check for my deposit. Its been almost a month and still nothing. I contacted them again this past Wednesday. They claimed the check will be expedited again and that they will notify me when the check has been released. Well now its a week and still nothing, no email confirmation, textNOTHING I sent yet another message. Now Im letting everyone know about this company and their unprofessional practices. If I hear or see anything regarding this company; it would be too soon and not long enough. This is a scam. Vacationers beware!****** L??

Thank you Grand Incentives for making my honeymoon vacation most memorable to Mykonos, ******. Your personalized travel agent support made booking our travel package an enjoyable experience. We are truly grateful for your teams efforts in helping us customize our trip!

Just got back from a wonderful time in ******* with my grandchildren. Grand Incentives booked ** a ***********-bedroom condo stay for $599 for the week with a kitchen and all the comforts of home. It was very affordable, and I only wish I would have taken advantage of my travel membership sooner. I realize now that we can afford to travel more often with our family at these great prices!

Please dont fall for this. A trusted person gave me this certification ~ she is in on the scam too.

Our favorite agent, ***** helped plan our family trip to Greece this summer and did an amazing job taking all the stress out of the planning phase. I’m truly appreciative of Grand Incentives providing the opportunity to plan my trip with an experienced travel agent live on the phone. This service is a thing of the past with most travel companies. Would highly recommend anyone looking to travel using Grand Incentives membership!

I had an excellent experience with booking my familys upcoming Carnival cruise. The Grand Incentive agent was very helpful and provided me additional insight to all the travel benefits available as a member. The savings were significant, and I do look forward to future travel savings for my next trip to ****** later this year.

SCAM do NOT take any of their offers or free stays in hotels. Their application system is very complicated, and restricted to extremely specific rules. Nothing is done online and it's all through the mail. They want you to have to work really hard to get it, so you'll give up. Their rule system is setup where if you make ONE mistake, they are allowed to VOID everything they promised you. You wasted your time, money, and sanity so they could take advantage of you. They are here to take your money and nothing else. I tried to apply to their Tropical Adventure trip for 4 nights of free lodging, I went to their stupid seminar, and talked with their people, after I declined their offers, I went through the multi-month long process of sending in their stupid forms by mail, and requesting my lodging dates within the rules they set, just so they could send me a VAGUE letter that says I broke one rule in their Procedures. They won't tell me which rule I broke, just that I broke one and that I can longer use the offer as a result.