Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bayside Garage Door & Services, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBayside Garage Door & Services, LLC

    Garage Door Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers residential, and commercial garage door installation, maintenance, and repair services.

    Business Details

    Location of This Business
    24015 Timberset Ct, Lutz, FL 33559-6729
    BBB File Opened:
    3/16/2012
    Years in Business:
    17
    Business Started:
    1/11/2007
    Business Incorporated:
    1/11/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of GD13004 for this business, issued by Hillsborough County Construction License Board

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of C-9985 for this business, issued by Pinellas County Construction License Board

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Richard S. McLellan, Managing Member

    Customer Contact

    • Mr. Richard S. McLellan, Managing Member
    Additional Contact Information

    Fax Numbers

    • (813) 349-8495
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/24/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    At the end of August 2022, I paid Bayside Garage Doors $179 for the Roller Replacement + Garage Door Tune-Up. I had contacted Bayside garage doors to eliminate the noise cause when the garage door opens/closes. The door now makes a louder noise than before the repairs.As the service was supposed to eliminate the problem and make my garage door open and close without excessive noise, I am requesting that it be properly repaired at no additional cost. Had the rollers been properly installed, I would not have the screeching sound.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nora N

    1 star

    07/13/2021

    I contacted the Lutz phone, but no answer. A few short minutes later someone called me saying name was ******* and got missed call. I stated that I wanted get information and an estimate to replace a garage door opener. I was given info that they donot carry Genie or recommend and given broad price range for Chamberlain opener. He said price can range up to $900 depending on opener and can get better estimate if can come onsite. I clearly said I had limited time and was getting estimates from other companies. He made an appt for Tues. 7/13 at 2:30 said either he or John would be coming. John came and already had garage door opened, of course asked if my garage door was "hurricane rated" and clearly said only needed to replace the opener, he then looked at door without my asking said it appeared level and in good condition. After giving me a price, he said he had call "the owner" as he was scheduled to do the install and was told I was planning to replace the door
    he had the 1)2 HP Chamberlain models already in his truck. When asked for him to write estimate down and warranty, model info. as still had one more estimate and never said I wanted to replace today with owner.
    He then contacted the owner and told me he had to charge me a "service fee of $45". I clearly told him that there was never a request for service and I clearly stated estimate with *******. In addition, never in my discussion with ******* did he ever mention a fee for an estimate. I called the owner as I asked John to write on my estimate "service fee waived, customer not told" he instead wrote service fee not paid. I spoke to ******* and he said he would bill me and lied stating he told me about the fee. The Bayside Garage website clearly states they provide "free estimates". Other company is not charging me for an estimate either. This is arm twisting sales without any authorization or service

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.