Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Custom Cabinet Refacing of Naples, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCustom Cabinet Refacing of Naples, Inc.

    Kitchen Cabinet Refacing
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/22/2007

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers kitchen and bathroom cabinet refacing, resurfacing, and replacement.

    Business Details

    Location of This Business
    4491 Mercantile Ave, Naples, FL 34104-3347
    BBB File Opened:
    10/8/2007
    Years in Business:
    22
    Business Started:
    3/22/2002
    Business Incorporated:
    3/22/2002
    Accredited Since:
    10/22/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CB12-00321 for this business, issued by Lee County Construction License Board. The expiration date of this license is 6/30/2024.

    These agencies may include:

    Lee County Construction License Board

    1825 Hendry St

    Fort Myers FL 33901

    (239) 533-8895

    http://www.leegov.com/dcd/ContLic/ActCont

    BBB records show a license number of LCC20120001932 for this business, issued by Collier County Construction License Board. The expiration date of this license is 9/30/2024.

    These agencies may include:

    Collier County Construction License Board

    2800 Horseshoe Dr N

    Naples FL 34104

    (239) 252-2400

    https://cvportal.colliergov.net/CityViewWeb/Home/

    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Robert H. Weeks III, President

    Customer Contact

    • Mr. Robert H. Weeks III, President
    • Mrs. Judith J Weeks, Executive Secretary
    Additional Contact Information

    Fax Numbers

    • (239) 353-7334
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/08/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    My cabinets were refinished 5 years ago. The company guarantees that the finish coating will be durable and provides a lifetime warranty. The warranty clearly states that the company will repair or repaint any surface damage from normal use. On several occasions, I requested repair and repainting. The latest occurrence was on the 25th of April, 2021. After the company agreed to repaint several doors and drawers that had surface blemishes I delivered the pieces to the company. The company has had ample time to complete the repainting but they have not started the process and responds that they are busy with other projects. To rectify the issues I need the pieces repainted and returned within 5 days or a refund of $14000 so that I can pay another company to restore my cabinets to useable and appealing condition.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Louise T

    1 star

    05/12/2021

    The owner, Robert W., was extremely confusing & RUDE. Do not do business with this man. We gave a deposit for a relatively small job but when we called to coordinate their work with our tile man (as he suggested), he became verbally abusive calling my husband "not very smart & not having any common sense"?!?! Do NOT do business with this angry & abusive man!

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.