Business ProfileforHome-Tech
At-a-glance
Customer Complaints
5 complaints closed in last 3 years
2 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 6400 Techster Blvd, Fort Myers, FL 33966-4721
- BBB File Opened:
- 3/15/1994
- Years in Business:
- 42
- Business Started:
- 8/24/1982
- Business Incorporated:
- 8/24/1982
- Accredited Since:
- 6/4/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CAC022439 for this business, issued by Florida Department of Business & Professional Regulation
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of CAC022439 for this business, issued by Lee County Construction License BoardThese agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901
http://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of 202100001515 for this business, issued by Collier County Construction License BoardThese agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of CAC022439 for this business, issued by Charlotte County Construction License BoardThese agencies may include:
Charlotte County Construction License Board
18400 Murdock Cir
Port Charlotte FL 33948
https://secureapps.charlottecountyfl.gov/CitizenAccess/
BBB records show a license number of -CAC022439 for this business, issued by Sarasota County Construction License BoardThese agencies may include:
Sarasota County Construction License Board
1001 Sarasota Center Blvd
Sarasota FL 34240
https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#
BBB records show a license number of CAC022439 for this business, issued by Manatee County Construction License BoardThese agencies may include:
Manatee County Construction License Board
BBB records show a license number of EC13002206 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of EC13002206 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2025.These agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901
http://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of CEC13002206 for this business, issued by Charlotte County Construction License BoardThese agencies may include:
Charlotte County Construction License Board
18400 Murdock Cir
Port Charlotte FL 33948
https://secureapps.charlottecountyfl.gov/CitizenAccess/
BBB records show a license number of EC13002206 for this business, issued by Manatee County Construction License BoardThese agencies may include:
Manatee County Construction License Board
BBB records show a license number of CFC1429814 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of LCC20210001105 for this business, issued by Collier County Construction License BoardThese agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of -EC13002206 for this business, issued by Sarasota County Construction License BoardThese agencies may include:
Sarasota County Construction License Board
1001 Sarasota Center Blvd
Sarasota FL 34240
https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#
- Type of Entity:
- Corporation
- Alternate Business Name
- Home-Tech Consolidated, Inc.
- Hours of Operation
Primary
- M:
- 8:00 AM - 10:00 PM
- T:
- 8:00 AM - 10:00 PM
- W:
- 8:00 AM - 10:00 PM
- Th:
- 8:00 AM - 10:00 PM
- F:
- 8:00 AM - 10:00 PM
- Sa:
- 8:00 AM - 10:00 PM
- Su:
- 8:00 AM - 10:00 PM
- Business Management
- Mr. Steven Marino, CEO
- Ms. Pamela Marino, President
- Ms. Sonya Sawyer, CFO
- Contact Information
Principal
- Ms. Pamela Marino, President
- Ms. Sonya Sawyer, CFO
Customer Contact
- Mr. Steven Marino, CEO
- Mr. Thomas Rohde
- Ms. Pamela Marino, President
- Ms. Sonya Sawyer, CFO
- Ms. Sharon Marino, Director
- Mr. Gordon Masters, License Holder
- Mr. Greg Smallwood
- Mrs. Chelsea Skaff, Service Manager
- Mrs. Stephanie Vanmeter, Customer Service Manager
- Ms. Christina Hollis, Marketing Manager
- Additional Contact Information
Fax Numbers
- (239) 433-3911Primary Fax
Phone Numbers
- (941) 355-5363Other Phone
- (941) 412-0404Other Phone
- (239) 433-3911
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/30/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
63 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Craig C
08/20/2024
Home-Tech Response
08/21/2024
Mr. C*** spoke with our customer service representative Pat on August 20, at 9:29 am. This call was recorded.
After reviewing the recorded phone call, I found that Mr. C*** did inform Pat that the glass on the door of his electric GE oven was cracked on the inside. He believed this was caused by a storm, "electricity popped off," he opened the door to see the glass cracked. Pat explained to him that we do not order parts before a Tech physically diagnoses the problem, and decides what is needed. We do not do this because most parts can not be returned or have a restocking fee. If the customer is wrong or decides they do not want the repair, we are out of the cost of parts.
Pat also informed Mr. C*** that our service call for that area is $129, plus parts, labor, and tax. He agreed to these charges before the scheduled service.
The prices he was given at the time of service were an "estimated amount" for parts and labor.
Mr. C*** states that he found the OEM part cheaper online. This price does not include shipping and handling, the cost to install it properly by a highly skilled Technician, or a 1 year warranty on that part.
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