Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Climate Design Air Conditioning, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforClimate Design Air Conditioning, Inc.

    Air Conditioning Contractor
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/27/2004

    Years in Business: 51

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers air conditioning sales and service.

    Business Details

    This is a multi-location business.

    Find a Location

    Climate Design Air Conditioning, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      12530 47th Way N, Clearwater, FL 33762-4441
      BBB File Opened:
      3/24/1988
      Years in Business:
      51
      Business Started:
      4/15/1973
      Business Incorporated:
      3/1/1973
      Accredited Since:
      8/27/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CAC013368 for this business, issued by Construction Industry Licensing Board

      These agencies may include:

      Construction Industry Licensing Board

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of I-CAC1815354 for this business, issued by Pinellas County Construction License Board

      These agencies may include:

      Pinellas County Construction License Board

      7887 Bryan Dairy Road Suite 133

      Largo FL 33777

      (727) 582-3100

      https://www.pcclb.com

      BBB records show a license number of I-CAC013368 for this business, issued by Pinellas County Construction License Board

      These agencies may include:

      Pinellas County Construction License Board

      7887 Bryan Dairy Road Suite 133

      Largo FL 33777

      (727) 582-3100

      https://www.pcclb.com

      BBB records show a license number of C-1405 for this business, issued by Pinellas County Construction License Board

      These agencies may include:

      Pinellas County Construction License Board

      7887 Bryan Dairy Road Suite 133

      Largo FL 33777

      (727) 582-3100

      https://www.pcclb.com

      BBB records show a license number of CTACA-CAC1815354 for this business, issued by Sarasota County Construction License Board

      These agencies may include:

      Sarasota County Construction License Board

      1001 Sarasota Center Blvd

      Sarasota FL 34240

      (941) 861-5214

      https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

      BBB records show a license number of CAC1815354 for this business, issued by Florida Department of Business & Professional Regulation

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of CAC1815354 for this business, issued by Pasco County Construction License Board

      These agencies may include:

      Pasco County Construction License Board

      7530 Little Rd

      New Port Richey FL 34654

      (727) 847-8009

      https://aca3.accela.com/PASCO/

      BBB records show a license number of CFC1429094 for this business, issued by Florida Department of Business & Professional Regulation

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of -CFC1429094 for this business, issued by Sarasota County Construction License Board

      These agencies may include:

      Sarasota County Construction License Board

      1001 Sarasota Center Blvd

      Sarasota FL 34240

      (941) 861-5214

      https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

      BBB records show a license number of I-CFC1429094 for this business, issued by Pinellas County Construction License Board

      These agencies may include:

      Pinellas County Construction License Board

      7887 Bryan Dairy Road Suite 133

      Largo FL 33777

      (727) 582-3100

      https://www.pcclb.com

      BBB records show a license number of CFC1429094 for this business, issued by Hillsborough County Construction License Board

      These agencies may include:

      Hillsborough County Construction License Board

      5701 E Hillsborough Ave Ste 1140

      Tampa FL 33610

      (813) 307-1787

      https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

      BBB records show a license number of CFC1429094 for this business, issued by Manatee County Construction License Board

      These agencies may include:

      Manatee County Construction License Board

      (941) 749-3047

      http://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

      BBB records show a license number of CAC1815354 for this business, issued by Manatee County Construction License Board

      These agencies may include:

      Manatee County Construction License Board

      (941) 749-3047

      http://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

      BBB records show a license number of EC13008150 for this business, issued by Florida Department of Business & Professional Regulation

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of I-EC13008150 for this business, issued by Pinellas County Construction License Board

      These agencies may include:

      Pinellas County Construction License Board

      7887 Bryan Dairy Road Suite 133

      Largo FL 33777

      (727) 582-3100

      https://www.pcclb.com

      BBB records show a license number of EC13008150 for this business, issued by Hillsborough County Construction License Board

      These agencies may include:

      Hillsborough County Construction License Board

      5701 E Hillsborough Ave Ste 1140

      Tampa FL 33610

      (813) 307-1787

      https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Climate Design
      • Climate Design Home Services
      Business Management
      • Mr. Thomas Robinson, President
      • Mr. Brandon Best, Vice President
      • Mrs. Natalie Hipskind, Secretary/Treasurer
      Contact Information

      Principal

      • Mr. Thomas Robinson, President

      Customer Contact

      • Mr. Thomas Robinson, President
      • Mr. Brandon Best, Vice President
      • Mrs. Natalie Hipskind, Secretary/Treasurer
      Additional Contact Information

      Fax Numbers

      • (727) 572-7673
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Climate Design came to my home on 1/31/23 to diagnose an intermittent problem I've had since I purchased the unit in 2019 (from a different company). The system will cool when it's set on heat mode. I've had technicians at my home several times and none could duplicate the problem. The Climate Design technician was able to duplicate it and wrote a very specific invoice detailing several issues. The invoice states I would need a defrost board, 7.5 motor starter, TXV replacement and all refrigerant replaced. The cost would be $2298.06 but if I purchased an Extended Labor Warranty for $2100.00, I could wait 90 days and have the repairs completed and IN WRITING states that any/all of the mentioned repairs would be free with the warranty. When I called on 2/9/24 to schedule the appointment to purchase the warranty and have the repair completed after 90 days, ******** stated they could not honor the Extended Warranty because the system was not working (except it is working). I was told someone would call me by the end of that day to discuss. Nobody called. I called again on 2/12 and ******** again told me someone would call me that day. Nobody called I finally received a call on 2/13 from ***** who stated it would be fraudulent to purchase the Extended Warranty because there is a problem with my unit. I stated it was fraudulent of them to offer it in writing and then not honor it. In the meantime, I had another AC company at my home, and they do not see the issues stated by Climate Design. They charged me nothing for the service call and confirmed some of these larger companies pressure their employees to push selling the Extended Warranties. I am simply wanting this to be on record that they have been dishonest in their dealings. Thank you.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Elias Lou A

      3 stars

      02/26/2023

      On the Sept, 2022 install date.....several (nice) workers were present....the electrian complained that new wiring would "now' be needed costing extra. CD timely finished the install, including the running of the wires w/o extra cost. On Feb 9, 2023 I contacted CD related to: "lights dimming [harder than usual] when AC started". I sincerely felt that installing a $20 hard start kit would help. CD rep Ms. B. Robinson agreed that a hard start kit was a good idea.Amazon sell the kits at $15-$30 the telephone conversation ended, then Ms. Robinson immediately called back, declaring "error" on her part and that only CD could install the kit, if I installed the kit, the Labor Warranty becomes void however, CD can install the same at a cost exceeding $300. On 02/24/2023 the AC failed requiring a capacitor replacement and the AC began to operate, luckly I had a spare part! Being a Trane owner since early 2010s, my aging former tech sometimes could not live up to his 10 year Labor Warranty promise (60% of the time), but would at least provide me parts with instructions on how to install or wait days in a hot house. That being said because of my quick actions, not only is the AC currently working fine, circumventing the household to suffer "needlessly" in the heat until a tech could come out, perhaps on a Monday (breakdown on Friday night discovered). I contact CD about the above repair in which CD responed that I voided my Labor Warranty (parts remain effective). Furthermore, CD conveyed that no replacement capacitor would be shipped to me, by reason the "public" cannot be provided with AC parts. But, yet the same part sells on Amazon for $20. CD's prohibiting me to install a $20 hard kit concurrently pushing the same device at hundreds of dollars of its actually cost is clearly predatory in nature. Currently I have requested a medation hearing in Tampa crthse for this matter. This could become a long court battle


       

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.