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Find a Location

ACS Home Services has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ACS Home Services

      1712 E Seward St Tampa, FL 33604-2018

    • ACS Home Services

      1903 Northgate Blvd # 120 Sarasota, FL 34234-2143

    • ACS Home Services

      515 N Myrtle Ave Clearwater, FL 33755

    Business ProfileforACS Home Services

    Air Conditioning Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.45/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    ACS offers maintenance, repair and installation of all makes and models of commercial and residential heating and air conditioning systems.

    Products & Services

    HVAC
    Heating
    Air Conditioning
    Duct Install and Service
    Duct Cleaning
    Indoor Air Quality

    Business Details

    This is a multi-location business.

    Find a Location

    ACS Home Services has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ACS Home Services

        1712 E Seward St Tampa, FL 33604-2018

      • ACS Home Services

        1903 Northgate Blvd # 120 Sarasota, FL 34234-2143

      • ACS Home Services

        515 N Myrtle Ave Clearwater, FL 33755

      Location of This Business
      1712 E Seward St, Tampa, FL 33604-2018
      BBB File Opened:
      7/2/2014
      Years in Business:
      11
      Business Started:
      2/25/2013
      Date of New Ownership:
      1/1/2016
      Business Incorporated:
      2/25/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of MRSR2580 for this business, issued by Florida Department of Business & Professional Regulation

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of CAC1818754 for this business, issued by Florida Department of Business & Professional Regulation

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of EC13008068 for this business, issued by Florida Department of Business & Professional Regulation

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of I-EC13008068 for this business, issued by Pinellas County Construction License Board

      These agencies may include:

      Pinellas County Construction License Board

      7887 Bryan Dairy Road Suite 133

      Largo FL 33777

      (727) 582-3100

      https://www.pcclb.com

      BBB records show a license number of CAC1818754 for this business, issued by Hillsborough County Construction License Board

      These agencies may include:

      Hillsborough County Construction License Board

      5701 E Hillsborough Ave Ste 1140

      Tampa FL 33610

      (813) 307-1787

      https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

      BBB records show a license number of EC13008068 for this business, issued by Hillsborough County Construction License Board

      These agencies may include:

      Hillsborough County Construction License Board

      5701 E Hillsborough Ave Ste 1140

      Tampa FL 33610

      (813) 307-1787

      https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

      BBB records show a license number of FR08873 for this business, issued by Florida Department of Business & Professional Regulation

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of CFC1431812 for this business, issued by Florida Department of Business & Professional Regulation

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • ACS Corporate LLC
      Hours of Operation

      Primary

      M:
      12:00 AM - 11:30 PM
      T:
      12:00 AM - 11:30 PM
      W:
      12:00 AM - 11:30 PM
      Th:
      12:00 AM - 11:30 PM
      F:
      12:00 AM - 11:30 PM
      Sa:
      12:00 AM - 11:30 PM
      Su:
      12:00 AM - 11:30 PM
      Business Management
      • Mr. Josue Cabrera, President, Corporate Mana
      Contact Information

      Principal

      • Mr. Josue Cabrera, President, Corporate Mana

      Customer Contact

      • Mr. Josue Cabrera, President, Corporate Mana
      • Mr. Jesse B. Jackson, Second Qualifier
      • Mr. Matthew J. McClellan, Qualifier
      Additional Contact Information

      Fax Numbers

      • (813) 515-6992
        Primary Fax

      Phone Numbers

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      20 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      D. P.

      1 star

      08/14/2024

      Horrible. Stay clear of this place. Horrible customer service. Nothing but problems and didnt want to back it up

      ACS Home Services Response

      08/16/2024

      Good morning Mr. P***, my name is Josh, owner here at ACS.


      After reading through all email threads as well as listening to phone calls, as well as reading the most recent review you left our company, it is evident that our level of responsiveness and customer service is not at the standard that you require.
      We are at the mercy of the manufacturer with these parts but I understand that this answer is not satisfactory. 


      Your most recent review read- Horrible. Stay clear of this place. "Horrible customer service. Nothing but problems and didn’t want to back it up"
              No one should feel this way with their service provider and we apologize for wherever you feel we fell short.


      This being said, I will be issuing a refund for the most recent service charges of $378. This includes a refund of the leak detection test and refrigerant.  This way you can search for a company that you feel comfortable with.


      Please let me know if you have any other questions.  

      Customer Response

      08/23/2024

      I just had to purchase another new air conditioner because of your incompetence. You installed the wrong size air conditioner. I told you and your people this from day one. You refused to do anything about it other than wanting to charge me another $8000 to install the right size unit at my expense. I wasnt paying you another $8000 to fix your incompetence. Then Im without air conditioning for a month because your manufacturer cant get a part? This was a horrible experience from day 1. You basically told me to go pound sand. I look forward to small claims

      Customer Response

      08/23/2024

      Because you put the wrong size air conditioner in from day one, it never did cool. I complained but was basically told to go pound sand. Now that I purchased another new one because of your incompetence, my air conditioner now cools correctly. I hope everyone stay clear of you guys. Hopefully the judge in small claims understands.

      Local BBB

      BBB of West Florida

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