Business ProfileforNutrisystem, Inc.
At-a-glance
Customer Complaints
316 complaints closed in last 3 years
88 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
We create healthier versions of your favorite foods with the right mix of nutrients to fuel your body; including healthy lean proteins, high fiber and low-glycemic carbs!
Plus our FREE NuMi weight loss app with fun challenges, prizes, tips, recipes and more.
You'll learn how to eat healthier to help keep the weight off.
Business Details
This is a multi-location business.
- Headquarters
- 1100 Virginia Dr Ste 175, Ft Washington, PA 19034-3278
- BBB File Opened:
- 4/20/2005
- Years in Business:
- 48
- Business Started:
- 8/17/1976
- Business Started Locally:
- 8/17/1976
- Business Incorporated:
- 8/17/1999
- Accredited Since:
- 4/6/2012
- Type of Entity:
- Corporation
- Alternate Business Name
- Nutri System
- Related Businesses
- Business Management
- Mr. Steve Mikulak, President
- Hitesh Ruparel, COO
- Contact Information
Customer Contact
- Ms. Susan Mullin, Senior Manager of Contact Center Operations
- Mr. Steve Mikulak, President
- Mr. Paul McKeeman, Director of Customer Care
- Ms. Susan Burridge, Customer Care Supervisor
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
316 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/10/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
337 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jennifer D
09/13/2024
Nutrisystem, Inc. Response
09/18/2024
Hello. Thank you for reaching out to us with your review. We apologize for your experience and understand your frustration with getting started on your program. We can assure you we strive to provide the best customer service experience to all our customers. If your recent replacements items were not up to par, please email us at *********************************************. Please include "BBB Follow Up" along with your full name in the subject line of your email. Please be sure to include the full name, email address, phone number and full shipping address associated with your account. We look forward to hearing from you soon.
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