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Find a Location

Main Line Transmission has 1 locations, listed below.

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    Business ProfileforMain Line Transmission

    Transmission
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/1/2013

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Vehicle Transmission Service, Repair, Rebuilding & Replacement

    Business Details

    Location of This Business
    235 W Lancaster Ave, Paoli, PA 19301-1791
    BBB File Opened:
    3/22/1988
    Years in Business:
    46
    Business Started:
    10/4/1977
    Business Incorporated:
    1/9/1984
    Accredited Since:
    10/1/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of B110 for this business, issued by Drive Clean Pennsylvania. The expiration date of this license is 12/31/2025.

    These agencies may include:

    Drive Clean Pennsylvania

    Riverfront Office Center, 1101 S. Front Street

    Harrisburg PA 17104

    (800) 265-0921

    http://www.drivecleanpa.state.pa.us/default.htm

    Type of Entity:
    Corporation
    Alternate Business Name
    • Phil Mon West, Inc.
    Business Management
    • Mr. Phil Montagno, Owner
    • Mr. Brian Gallagher, General Manager
    Contact Information

    Principal

    • Mr. Phil Montagno, Owner

    Customer Contact

    • Mr. Phil Montagno, Owner
    Additional Contact Information

    Fax Numbers

    • (610) 647-8405
      Primary Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wayne W.

    1 star

    06/09/2023

    Main Line Transmission fixed/rebuild broken trans band November(2022). Car completed December at $3000. car started shuddering back and fourth and banging into overdrive kinda hard as i pulled out lot. Took the car back a second time and they said two engine mounts were bad, I had them replaced a year before that and my mechanic checked them a month prior before rebuilt and said they were good, they replace both and charge me an extra $250, which i did not need. Wife, friends, family, when road in car, felt the same thing (I guess they all cant be wrong).Took car back a total 5 times, They threw their hands up in the air with an attitude and said there's nothing wrong with your transmission.The other transmission specialists told me, (Not always problems show up on scanners). hate driving my car anymore. Upset with tears in my eyes, owner said fith time there ( I guess we have to rebuild your transmission again with an attitude and hands in air). I since took my car to 2 expert transmission specialist and 2 regular mechanics and they said torque converter and possible shift solenoids. The other mechanics said there's definitely something wrong with your transmission, they all said my car is known for very smooth shifting and not hard and jerky, Mechanics went over my car a fine toothpick to make sure nothing else was wrong. also. owner wanted to schedule me for a trans rebuild but attitude at 5 times going back there, I lost complete trust with them and do not want them working on my car ever again, Wanted a $1,000 refund, Towards the next rebuild elswhere, No refund from them as of yet. I am on disability and funds r tight. Its June still having the problems with trans, I will get rebuilt trans by end summer, someone else.., and every time I drive, sometimes shudders back and fourth & once in a while bangs from 3rd to drive. Maybe people had luck, but I absolutely had a horrible experience and would never recommend main line transmissions to anyone.

    Main Line Transmission Response

    06/12/2023

    THIS CUSTOMER BROUGHT THE CAR BACK A NUMBER OF TIMES, WE NEVER FELT A SHUDDER OR PROBLEM, OF COURSE WE GET FRUSTRATED WHEN WE CAN"T FIND A PROBLEM. IF WE COULD DUPLICATE IT WE WOULD FIX IT. WE TALKED TO HIS MECHANIC AND HE TOLD US THAT HE NEVER TOLD THE CUSTOMER HIS MOUNTS WERE GOOD.    IF THE TORQUE CONVERTER WAS BAD OR DEFECTIVE IT WOULD NOT HAVE LASTED TILL NOW.    I FIRMLY BELIEVE THAT THERE IS NOTHING WRONG WITH HIS TRANSMISSION. TO PUT THIS PROBLEM TO REST I WOULD BE WILLING TO REFUND HIM THE $ 1000.00 AFTER I SEE HIS INVOICE FOR A REBUILT TRANSMISSION. AND OF COURSE THE PROBLEM IS SOLVED.   I DON"T DOUBT THAT HE IS FEELING SOMETHING BUT I DON'T THINK IT'S FROM THE TRANS.  THE LAST TIME I SPOKE TO THE CUSTOMER WE AGREED TO REBUILT HIS TRANS AGAIN AT NO CHARGE TO HIM AND HE WAS IN FAVOR OF THAT. AT NO TIME DID I GET NASTY OR RUDE TO HIM,  WE MERELY SAID THAT WE COULDN'T FIND OR DUPLICATE HIS COMPLAINT.   I WOULD LIKE TO TALK TO HIS EXPERT TRANSMISSION GUY'S THAT SAID MY WORK IS DEFECTIVE. WHOEVER SAID THAT THE TORQUE CONVERTER IS BAD HAS NO IDEA HOW IT WORKS.  IF IT WAS BAD IT CERTAINLY WOULD SET A CODE. THATS WHY THE CAR HAS A COMPUTER TO PICK THESE THINGS UP.  I DON'T SAY THAT THE CUSTOMER IS WRONG BUT WHY DID IT NEVER ACT UP WHEN WE DROVE IT WITH HIM AT LEAST 5 TIMES, AND HE WILL ADMIT TO THAT FACT.    THAT IS MY RESPONSE.     I'LL WAIT TO SEE THE INVOICE AND TALK TO THE TRANS SHOP ABOUT WHAT HE FOUND.

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