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Find a Location

Fairfax EggBank, Inc. has 1 locations, listed below.

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    Business ProfileforFairfax EggBank, Inc.

    Infertility
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/24/2015

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3015 Williams Dr, Fairfax, VA 22031-4623
    BBB File Opened:
    11/7/2014
    Years in Business:
    11
    Business Started:
    10/1/2012
    Business Incorporated:
    11/21/2014
    Accredited Since:
    6/24/2015
    Type of Entity:
    Corporation
    Business Management
    • Ms. Linda Gallo, Vice President/General Manager
    • Ms. Emily Dodson, Executive Director
    • Ms. Jessica Benbow, Marketing Manager
    Contact Information

    Principal

    • Ms. Linda Gallo, Vice President/General Manager
    • Ms. Jessica Benbow, Marketing Manager

    Customer Contact

    • Ms. Jessica Benbow, Marketing Manager
    Additional Contact Information

    Fax Numbers

    • (703) 991-0591
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Fairfax Egg Bank was referred to us by *********************************** (******************************Sioux Falls, SD******** **************) as the only egg donor company they were dealing with. We contacted them and was charge $21,000 for the egg and fertilization which we agreed. We made an initial payment of $17,000 early December and when we attempted to make the $4000 payment as agreed, we couldn't contact anyone at the clinic including the Staff, ******* who was our contact. It was not until the second week in January 2022 that we got a hold of a staff and arranged to complete the $4000 payment which we did. Right after this final payment, *******, on behalf of Fairfax call to say that the price had gone up and we had to pay an additional $4500 which was not part of the arrangement. Now, that Fairfax have $21,000 from us, they have disappeared and not answering any of our calls and we cannot reach them.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mauricio P

    1 star

    09/02/2022

    This company has young donors with cohorts collected of eggs which 7/8 are not fully formed. If it’s a egg no matter how bad quality they count it. After all eggs fail ! And you ask for an replacement this company gives you another cohort with further studying shows signs of chromosome issues and out of the cohorts which we got one of 9 we got one embryo out of it. Reminder that this is coming from a 20 year old donor. That one is good enough for them to wipe their hands clean. When thst single embryo out of 9 didn’t work they told us to bad so sad. So much emotional and financial ruin for nothing. Literally nothing . I advise you to not spend a single cent to this company for they are thieves and will tell you to their face that theirs nothing wrong when you have all the testing in the world that was performed to prove them wrong . Even our physicians who specialize in ivf were flabbergasted by the horrific quality. Eight years down the drain and emotional scarring . Not to mention to burying the knife deeper Fairfax response to all this Even with proof of the horrible quality was a big fk u. Don’t spend a single cent. Don’t trust a single word! Find another company for this one is the most corrupt thing since pyramid schemes!

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